JENNIFER JACKSON-WHITE
Kannapolis,NC
Summary
Logistics Professional and Military Veteran with a Prior Secret Security Clearance and over 12 years of proven ability to be a corporate steward interacting and collaborating with multiple levels of management and diverse cultural audiences. Possess a comprehensive background in large-scale Logistics Operations, Information Technology, Troubleshooting, Administration Management, Financial Management and Customer/Personnel Service derived from conducting domestic and global operations. Adept at overseeing large budgets and creating new procedures to increase efficiency and cut costs. Possess extensive experience in planning, coordinating, synchronizing and accounting for high-volume logistics for worldwide military operations. Recipient of multiple awards for outstanding performance and professionalism in the United States Army. Career supported by a Bachelor’s of Science Degree in Business Administration/Management Information Systems. Finance professional prepared to contribute effectively to accounts receivable operations. Known for improving payment processes and resolving payment discrepancies swiftly. Team-oriented with commitment to achieving financial accuracy and reliability. Proficient in financial software and possess strong problem-solving abilities.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Accounts Receivable Clerk
Littlefield Oil Comapny
05.2024 - 10.2024
- Prepared and mailed invoices to customers, processed payments, and documented account updates.
- Submitted cash and check deposits and generated cash receipts to record money received.
- Provided exceptional customer service when addressing client inquiries about their account status or billing concerns, building strong, long-lasting relationships.
- Prepared billing statements and invoices for customer purchases and recorded transaction date, price and fees to support accuracy.
- Used accounting software to reconcile accounts, track income, and generate invoices.
- Trained new hires in company policies, standard operating procedures, and software systems related to accounts receivable functions, ensuring seamless integration into the team''s operations.
- Entered figures using 10-key calculator to compute data quickly.
- Reconciled company bank, credit card and line of credit accounts, investigating, and resolving discrepancies to keep accounts audit-ready.
- Reconciled accounts, managed audits and updated financial records with remarkable accuracy.
- Streamlined bookkeeping procedures to increase efficiency and productivity.
- Input financial data and produced reports using [Software].
- Reconciled account information and reported figures in general ledger by comparing to bank account statement each month.
Home Health Aide
One of A Kind
01.2023 - 06.2023
- Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
- Maintained a clean and safe home environment for patients, reducing falls and accidents.
- Assisted clients with daily living activities, enhancing their independence and quality of life.
- Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
- Assisted with meal planning and preparation according to dietary restrictions, meeting nutritional needs while adhering to personal preferences.
- Traveled to clients' homes to complete healthcare services and promote continuity of care.
- Constructed cognitively stimulating activities.
- Supported families through difficult times by offering emotional support and education on important care tasks.
- Helped clients with managed home care, ensuring efficacy of care by monitoring health status.
- Communicated regularly with clients' families to provide updates on health and wellbeing.
- Provided direct personal care and administrative services to clients.
Accounts Receivable Clerk
Del-Sha Construction Company
06.2022 - 12.2022
- Prepared and mailed invoices to customers, processed payments, and documented account updates.
- Submitted cash and check deposits and generated cash receipts to record money received.
- Maintained up-to-date customer contact information, enabling effective communication regarding account status and payment inquiries.
- Provided exceptional customer service when addressing client inquiries about their account status or billing concerns, building strong, long-lasting relationships.
- Maintained strict adherence to company confidentiality policies when handling sensitive financial data and personal information for clients.
- Recorded deposits, reconciled monthly bank accounts and tracked expenses.
- Matched purchase orders with invoices and recorded necessary information.
- Entered figures using 10-key calculator to compute data quickly.
- Reconciled company bank, credit card and line of credit accounts, investigating, and resolving discrepancies to keep accounts audit-ready.
- Reconciled accounts, managed audits and updated financial records with remarkable accuracy.
Events Team Coordinator
Greater Fayetteville Chamber
01.2018 - 10.2019
- Planed and executed all aspects of Chamber events, including monthly networking events and meetings, educational programs, and large scale events such as the Annual Gala and Silent Auction and various awards ceremonies drawing crowds of 150 – 350 high profile attendees
- Responsible for event preparation including budgeting, site selection, contract negotiation and execution, A/V coordination, overseeing award selection committees, agenda and script creation as well as event execution
- Edit all newsletters, event invitations, event signs, event programs and press releases
- Tracking receipts, invoices, and binder organization
- I managed multiple events at a time; developed and implemented plans to meet event goals with respect to budget, attendance and overall impact; I was a resource to the membership as well as the staff; and was a very important part of the team, assisting the organization to meet its overall goals
- Worked effectively in fast-paced environments.
- Self-motivated, with a strong sense of personal responsibility.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
IT Intern
K-3 Enterprise
01.2015 - 01.2016
- Worked with SharePoint and VOIP Systems
- Configured, monitored, and maintained email applications or virus protection software
- Added users to the Domain for usage in the network
- Performed trouble tickets for customers while helping with the Help Desk; worked with LogMeIn Management System, reconfigured Cisco Phones and used the Dual Tone Multi-Frequency (DTMF) to test phone lines and map them to networks
- Analyzed, tested, troubleshot, and evaluated existing network systems, such as local area network (LAN), wide area network (WAN), and Internet systems or a segment of a network system; performed network maintenance to ensure networks operate correctly with minimal interruption
- Worked with the IT Manager on the FTCC mission for cyber configuring of the Network; learned what it takes to start from scratch to build the cyber network
- Cleaned-up and used laptops and reconfigure them; able to set up client certificates, PKI, and add all important programs to computers
- Tested, debugged, documented, validated, and installed basic hardware and software testing tasks in accordance with industry best practices and specific internal procedures and standards
- Analyzed customer incident tickets determining underlying issues and efficient resolution
Division Supply Manager
United States Army
01.2006 - 01.2012
- Served as the Supply Manager of the 44th Medical Brigade, HHC
- That consisted of the Commanders Property Book valued over $75M with zero losses
- Oversaw the governing supply regulations, policies, procedures, methodologies, directives, policies, and instructions related to inventory, property accountability, and disposal
- Prepared procedures for annual inventories, participated in inventory process, conducted investigations as to the causes of inventory discrepancies by checking all Property Book (PBUSE) records
- Managed supply functions to include receipt, handling, storage, issue, control, maintenance, inventory, and security, ensuring 100% operational readiness
- Operated automated and word processing equipment with hardware and software components to prepare a variety of material including correspondence, forms, reports
- Utilized the Government International Merchant Purchase Authorization Card (IMPAC) / Government Purchase Card (GPC) with a monthly budget of $5K and yearly budget of $900M
- Supervised the Arms Room with a total value of $80K worth of sensitive items equipment with zero losses
- Established an outstanding ARMIS Filing System that was praised, receiving the best CSDP program on Fort Bragg, NC
- Developed and initiated operational plans for Chemical, Biological and Nuclear emergency actions in the Yongsan, Korea area
- Demonstrated keen attention to detail and experience in the planning, coordination, and execution of supporting assigned programs
- Received a Commendable rating in the Arms Room winning the NETCOM Maintenance Excellence Award
- Supply Room Received a Commendable rating during, Command Inspection Program (CIP)
- Completed 100% Inventory with zero discrepancies of the companies Property Book valued at $70M
- Oversaw $500K in Facilities Engineer Work Requests, which resulted in much-needed upgrades to unit facilities
- Turned in over $200K worth of excess and obsolete equipment to be redistributed through the Army’s supply system
- Expertly managed the company’s property book, maintained accountability of $70M worth of signal and related equipment with zero losses
- Coordinated and executed inventory plans using systems parameters and material replenishment strategies to achieve inventory/asset management and material flow goals; ordered Ammunition that was needed for Division’s Qualification Range with extreme caution handling explosives with no losses and maintained accountability
Education
Bachelors of Science Degree - Business Administration/Management Information Systems
Fayetteville State University
Fayetteville, NC01.2017
Associate of Arts - General Studies
Central Texas College
Killeen, TX06-2012
Skills
- Microsoft Word
- Vista Office 2003
- Vista Office XP
- Vista Office 2007
- Microsoft Office PowerPoint
- Microsoft Office Excel
- FEDLOG
- SQL Database
- SAM Database
- Invoice Processing
- Payment posting
- Statement Review
- Bank Deposits
- Financial records and reporting
- SAP Knowledge
- Accounts Receivable Software
- Customer Relations
- Mail Routing
- Spreadsheets and journal entries
- Invoice and payment processing
- Data entry and management
- Accounts Receivable
- Microsoft Excel
Certification
- Advanced Leader Common Core Course
- Warrior Leader Course
- International Merchant Purchase Authorization Card (IMPAC)
- Total Ammunition Management Information System (TAMIS-R)
- Test Measurement Diagnostic Equipment (TMDE) Support Coordinator
- Hazmat Familiarization/Safety in Transportation
- Unit Armorer Course
Awards
- Army Commendation Medal
- Army Achievement Medal
- National Defense Service Medal
- Global War on Terrorism Service Medal
Timeline
Accounts Receivable Clerk
Littlefield Oil Comapny
05.2024 - 10.2024
Home Health Aide
One of A Kind
01.2023 - 06.2023
Accounts Receivable Clerk
Del-Sha Construction Company
06.2022 - 12.2022
Events Team Coordinator
Greater Fayetteville Chamber
01.2018 - 10.2019
IT Intern
K-3 Enterprise
01.2015 - 01.2016
Division Supply Manager
United States Army
01.2006 - 01.2012
- Advanced Leader Common Core Course
- Warrior Leader Course
- International Merchant Purchase Authorization Card (IMPAC)
- Total Ammunition Management Information System (TAMIS-R)
- Test Measurement Diagnostic Equipment (TMDE) Support Coordinator
- Hazmat Familiarization/Safety in Transportation
- Unit Armorer Course
Bachelors of Science Degree - Business Administration/Management Information Systems
Fayetteville State University
Associate of Arts - General Studies
Central Texas College
Similar Profiles
Mallie GonzalesMallie Gonzales
Algebra 2 & Pre-Cal Teacher/ Coach at Littlefield High SchoolAlgebra 2 & Pre-Cal Teacher/ Coach at Littlefield High School
Janine FaustJanine Faust
Associate Editor at Rowman & Littlefield PublishersAssociate Editor at Rowman & Littlefield Publishers
Tim GauTim Gau
Director of Technology at Littlefield Independent School DistrictDirector of Technology at Littlefield Independent School District