Ivonne Gil Morales
Irving,TX
Summary
Detail-oriented and resourceful with a proven background in administrative operations, executive support, and client relationship management. Skilled in managing complex calendars, coordinating high-level meetings and travel, and preparing sensitive communications with discretion. Known for strong time management, proactive problem-solving, and communication skills that enhance executive productivity and ensure seamless daily operations. Fluent in English and Spanish with advanced proficiency in Microsoft Office, Google Workspace, and enterprise business systems. Thrive in fast-paced, high-demand environments supporting senior leadership and cross-functional teams.
Overview
9
9
years of professional experience
Work History
Account Manager, Sales
Milestone Distributors
Carrollton, United States
07.2022 - Current
- Provide high-level administrative support to executive leadership, managing calendars, coordinating meetings, and handling confidential communications.
- Serve as a liaison between executives and internal/external stakeholders, ensuring prompt communication and task execution.
- Assist with preparation of reports, documentation, and meeting materials to support business initiatives.
- Coordinate across departments to track key deliverables, monitor timelines, and resolve operational bottlenecks.
- Manage client portfolios, contracts, and invoicing while ensuring a high level of customer satisfaction and service delivery.
- Utilize Microsoft Office and Google Workspace tools to streamline workflows, track progress, and support daily operations.
- Prepare and present client reports, track shipments, and collaborate with logistics teams to address delivery issues.
Account Representative
Power Finance Texas
Dallas, United States
04.2016 - 03.2022
- Supported leadership in managing client accounts, loan documentation, and performance tracking.
- Delivered tailored client solutions while coordinating closely with executive and management teams.
- Handled confidential financial data and ensured accuracy in reporting and documentation.
- Maintained 80% loan retention rate by building strong relationships and resolving complex client issues.
- Provided administrative support including scheduling, record maintenance, and communication with internal departments.
Education
High School -
Irving High School
01.2014
Skills
- Administrative Skills: Calendar management, document preparation, data entry, confidentiality maintenance, executive correspondence
- Technical Proficiency: Microsoft Office Suite, Google Workspace
- Interpersonal Skills: Client relationship management, conflict resolution, stakeholder communication, relationship building
- Language: Bilingual – English & Spanish
Timeline
Account Manager, Sales
Milestone Distributors
07.2022 - Current
Account Representative
Power Finance Texas
04.2016 - 03.2022
High School -
Irving High School