Summary
Overview
Work History
Skills
Languages
References
Timeline
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Ivonne Quinones

Brooklyn,NY

Summary

Dedicated administrative professional with successful experience in a fast-paced office setting. Hard-working team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual, and productive professional when working with little to no supervision.

Overview

22
22
years of professional experience

Work History

Project Assistant

RF CUNY
BROOKLYN, NY
09.2005 - 02.2012
  • Scheduled and coordinated meetings, interviews, appointments, events, and other similar activities.
  • Established, maintained, and updated files, databases, records, and other documents.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Handled administrative duties, filing and errands.

Senior Patient Coordinator

Weill Cornell University Medical College
New York, NY
02.2003 - 09.2005
  • Communicated with insurance companies to verify coverage and obtain authorization for medical treatments and procedures.
  • Coordinated referrals to specialists and other healthcare providers as needed, ensuring seamless continuity of care for patients across multiple services.
  • Scheduled surgeries, managed pre-certifications and verified insurance coverage.
  • Managed insurance verification to ensure accurate billing and timely reimbursement.
  • Conducted patient outreach efforts such as follow-up calls after treatment completion or appointment reminders.
  • Worked effectively in a fast-paced environment.

Administrative Assistant

Gruner & Jahr USA Publishing
New York, NY
06.2000 - 10.2001
  • Managed paper and electronic filing system by routing various documents, taking messages, and managing incoming and outgoing mail.
  • Supported executive staff by scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relations.
  • Managed filing system, entered data, and completed other clerical tasks.

Electronic Information Coordinator

Thomas Publishing
New York, NY
10.1989 - 05.2000
  • Managed incoming inquiries directing them to appropriate personnel for prompt resolution and increased customer satisfaction.
  • Delegated to administrative support staff to organize and improve office efficiency.
  • Provided crucial support during audits by gathering required documents and responding to auditor inquiries accurately and promptly.
  • Participated in team projects, demonstrating an ability to work collaboratively and effectively.
  • Assisted in the development of departmental budgets by collecting, analyzing, and summarizing financial data.
  • Provided backup to the front desk to step in to assist with various tasks whenever an employee was absent or at lunch.

Skills

  • MS Office
  • Epic Systems
  • Multitasking ability
  • Meeting Scheduling

Languages

Spanish
Professional

References

References available upon request.

Timeline

Project Assistant

RF CUNY
09.2005 - 02.2012

Senior Patient Coordinator

Weill Cornell University Medical College
02.2003 - 09.2005

Administrative Assistant

Gruner & Jahr USA Publishing
06.2000 - 10.2001

Electronic Information Coordinator

Thomas Publishing
10.1989 - 05.2000

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Ivonne Quinones