Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Ivonne Vidal

Hialeah,FL

Summary

Experienced Supervisor leading team members on-time job completion. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals. Energetic Supervisor successful at motivating and building positive team dynamics to accomplish aggressive goals. Dedicated to open, communicative culture where employees feel empowered to contribute to company's success.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Shift Supervisor Trainee

CVS Pharmacy
Miami
08.2019 - 04.2024
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Monitored workflow to improve employee time management and increase productivity.
  • Customer service with the clients

Crew Member

McDonald's Restaurant
09.2018 - 08.2019
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Enhanced team productivity by maintaining a clean and organized workspace for crew members.
  • Ensured accurate order fulfillment with diligent attention to details while assembling meals.
  • Contributed to increased sales by upselling menu items and promoting special offers.

Education

Associate Degree In Nursing -

Miami Dade College
Miami, FL
05.2026

Diploma -

American High School Academy
Miami, FL
02.2021

Pharmacy Technician Trainee -

Cvs Pharmacy
Miami, FL
12.2020

Skills

  • Strong communication
  • Problem solving
  • Effective leadership
  • Process improvement
  • Conflict resolution
  • Employee training
  • Motivational skills
  • Task prioritization
  • Time management
  • Cash handling
  • Team management
  • Safety compliance
  • Customer service
  • Equipment maintenance

Certification

Pharmacy technician trainee

Languages

Spanish
Full Professional
English
Limited Working

Timeline

Shift Supervisor Trainee

CVS Pharmacy
08.2019 - 04.2024

Crew Member

McDonald's Restaurant
09.2018 - 08.2019

Associate Degree In Nursing -

Miami Dade College

Diploma -

American High School Academy

Pharmacy Technician Trainee -

Cvs Pharmacy

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Ivonne Vidal