Ivory Lee
Chicago,IL
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Patient-focused Mental health technician offers strong background in psychiatric care. Excels in recordkeeping, time management and patient observation. Delivers top-notch care to patients with mental or emotional disturbances.
Overview
9
9
years of professional experience
Work History
Mental Health Technician
Chicago Read Mental Center
02.2018 - Current
- Performed scheduled patient safety checks and documented results to establish patients' well-being.
- Applied de-escalation and limit-setting techniques to promote patient cooperation.
- Assisted with patient restraint and seclusion scenarios to create safe environment for patient and medical personnel.
- Developed and maintained positive relationships with clients to create safe and supportive environment.
- Helped patients with meals, activities of daily living (ADLs) and facility transfers to promote security and patient well-being.
- Escorted patients from unit to meals, activities, and visitation areas to maintain standard of safety and security.
Clerk
Love & Faith MB Church
01.2015 - Current
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
- Maintained filing system and organized customer documents for easy retrieval of information.
- Monitored office supplies and made arrangements for restocking of low-stock items.
- Managed calendars and scheduled appointments to maintain smooth flow of operations.
Cashier
Portillos
11.2014 - 06.2018
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Upsold additional products and services to customers, increasing revenue.
- Learned duties for various positions and provided backup at key times.
Caregiver
ATRIA PARK OF GLEN ELLYN
06.2017 - 02.2018
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Built strong relationships with clients to deliver emotional support and companionship.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
Education
Cosmetology
Dudley Beauty College
Chicago, IL07.2023
High School Diploma - undefined
VOISE ACADEMY
Chicago, IL2012
Skills
- Safety & Sanitation skills
- Inpatient Treatment
- Medical Records Maintenance
- Domestic Violence Assistance
- Patient Admission
- Lead Activities
- Infection Control and Prevention Skills
- Certifications and Licenses
- Valid Driver's
- License
- CPR
- CPI
Timeline
Mental Health Technician
Chicago Read Mental Center
02.2018 - Current
Caregiver
ATRIA PARK OF GLEN ELLYN
06.2017 - 02.2018
Clerk
Love & Faith MB Church
01.2015 - Current
Cashier
Portillos
11.2014 - 06.2018
Cosmetology
Dudley Beauty College
High School Diploma - undefined
VOISE ACADEMY
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