Ivory Meier
Chico,CA
Summary
Proven achiever with extensive experience in customer service and cash handling, demonstrated at Siskiyou Credit Union. Excelled in fast-paced environments, mastering multitasking and team collaboration. Notably enhanced customer satisfaction and minimized financial discrepancies, showcasing strong communication and problem-solving abilities.
Overview
4
4
years of professional experience
Work History
Waitress
Gonzos
Yreka, CA
03.2024 - 08.2024
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
Bank Teller
Siskiyou Credit Union
Yreka
05.2022 - 04.2024
- Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
- Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Established trust with clients by maintaining confidentiality and protecting sensitive financial information.
- Processed customer transactions promptly, minimizing wait times.
Shift Leader
Subway
Yreka
01.2021 - 04.2022
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
Education
High School Diploma -
Yreka High School
Yreka, CA06.2024
Skills
- Customer Service
- Strong multitasking
- Greeting guests
- Team Collaboration
- Order Taking
- Cleanliness
- Cash Handling
- Handling Complaints
Timeline
Waitress
Gonzos
03.2024 - 08.2024
Bank Teller
Siskiyou Credit Union
05.2022 - 04.2024
Shift Leader
Subway
01.2021 - 04.2022
High School Diploma -
Yreka High School