Open To Work
Ivory Neal
NEW BERLIN,Wisconsin
Work Preference
Summary
Results-driven Route Sales Representative with a proven track record in customer relationship management and sales prospecting. Skilled in route optimization and complaint resolution, consistently surpassing sales goals and enhancing customer satisfaction.
Overview
30
30
years of professional experience
1
1
Certification
Work History
Route Sales Representative
Frito Lay
Menomonee Falls, Wisconsin
01.2005 - 05.2024
- Managed inventory levels to ensure product availability for customers.
- Built strong relationships with clients through effective communication and service.
- Conducted regular vehicle inspections to maintain safety and compliance standards.
- Collaborated with team members to optimize delivery routes and schedules.
- Resolved customer inquiries and issues promptly to ensure satisfaction.
- Loaded, unloaded, and delivered product in a timely manner.
- Delivered and sold products to clients using corporate vehicle, prioritizing customer experience and satisfaction.
- Provided excellent customer service by answering questions and resolving complaints in a professional manner.
- Surpassed sales goals in assigned territory, enhancing overall profitability and market presence.
- Cultivated strong customer relationships to drive consistent sales growth.
- Informed regular customers of new products or services and price changes.
- Promoted positive customer service by delivering on-time shipments and fully resolving issues.
General Store Manager
Get It Now
Milwaukee, Wisconsin
04.1994 - 06.2004
- Supervised daily operations, enhancing store management efficiency.
- Trained and mentored staff on customer service best practices.
- Recruited, hired, trained, supervised, evaluated, and managed staff members.
- Monitored staff performance and provided feedback to ensure service standards were met.
- Cultivated positive a positive shopping environment through staff engagement initiatives, improving customer satisfaction.
- Managed inventory levels and coordinated product restocking processes.
- Supervised receiving, stocking, merchandising, display maintenance and other related tasks.
- Analyzed sales data to identify trends and optimize product placement.
- Met budget targets by controlling expenses and identifying wasteful behaviors.
Education
Associate of Arts - Business Economics
Rock Valley College
Rockford, IL05-1981
Some College (No Degree) - Business Economics
Illinois State University
Normal, ILSkills
- Route optimization
- Sales prospecting
- Customer relationship management
- Client relations
- Complaint resolution
- Problem solving
- Time management
- Relationship building
- Communication skills
Certification
- Notary Public
- Licensed Insurance Agent
- Loan Signing Agent
Timeline
Route Sales Representative
Frito Lay
01.2005 - 05.2024
General Store Manager
Get It Now
04.1994 - 06.2004
Associate of Arts - Business Economics
Rock Valley College
Some College (No Degree) - Business Economics
Illinois State University