Sharine Ivy
Palos Hills,IL
Summary
Administrative and care coordination professional supporting complex needs across healthcare, education, and office settings. Coordinates appointments, medical records, therapies, and IEP meetings while managing follow-up, communication, and documentation with providers, schools, and families.
Overview
25
25
years of professional experience
Work History
Full-Time Family Caregiver
04.2016 - Current
- Provided primary care for a child with developmental delays and managed complex medical, educational, and therapeutic needs.
- Coordinated medical appointments, therapies, evaluations, and educational services, ensuring comprehensive care across multiple providers.
- Collaborated with teachers, therapists, physicians, and specialists to coordinate care and support developmental goals.
- Participated in Individualized Education Program (IEP) meetings and advocated for appropriate educational accommodations and support services.
- Maintained detailed records and tracked progress of medical and educational services to support effective care management.
- Managed complex schedules, communications, and follow-up with healthcare providers, schools, and community resources.
- Cultivated strong advocacy, organization, communication, problem-solving, time management, and care coordination skills to enhance support.
- Provided direct care and support for a child with developmental delays.
Virtual Administrative Assistant
A.L. Master Service Inc.
01.2006 - 01.2016
- Delivered comprehensive administrative support through effective scheduling, correspondence management, document preparation, and client communication to ensure seamless operations.
- Coordinated calendars and meetings, facilitating efficient follow-up communications to optimize time management.
- Maintained accurate records and streamlined daily operations to enhance overall business efficiency.
- Managed multiple priorities while ensuring timely completion of administrative tasks.
- Prepared invoices, proposals, contracts, and business documents.
Medical Management Specialist
Midwest Diagnostic Management
12.2003 - 12.2005
- Assisted with insurance authorization processing and kept patient information accurate for smooth care delivery.
- Scheduled patients and coordinated diagnostic procedures to support efficient patient flow.
- Supported daily medical office operations to improve patient experience.
- Communicated with patients and staff to address routine needs.
- Organized medical records securely for proper file management.
Administrative Assistant
Dawson Technical Institute
12.2002 - 12.2003
- Coordinated office operations, scheduling, and respond to customer inquiries to enhance service efficiency.
- Facilitated phone communications and processed documents to support daily operations.
- Organized student records and administrative files for easy access and retrieval.
- Managed accounts payable and receivable processes to ensure accurate financial transactions.
Human Resource Assistant
Lee Enterprise Inc.
04.2001 - 12.2002
- Coordinated administrative support for management and Human Resources to streamline operations and enhance service delivery.
- Managed confidential personnel files and administrative records to uphold data integrity and confidentiality.
- Supported employee records management, payroll processing, and HR documentation to ensure compliance and efficiency.
- Supported payroll, reporting, and general office operations.
Education
A.A. Associate of Arts -
South Suburban College
15800 South State Street, South Holland, Illinois Skills
- Care management
- IEP advocacy
- Health monitoring
- Patient advocacy
- Appointment scheduling
- Care documentation
- Medical records
Timeline
Full-Time Family Caregiver
04.2016 - Current
Virtual Administrative Assistant
A.L. Master Service Inc.
01.2006 - 01.2016
Medical Management Specialist
Midwest Diagnostic Management
12.2003 - 12.2005
Administrative Assistant
Dawson Technical Institute
12.2002 - 12.2003
Human Resource Assistant
Lee Enterprise Inc.
04.2001 - 12.2002
A.A. Associate of Arts -
South Suburban College