Ivy Castaneda
Chicago,IL
Summary
Dedicated professional with strong attention to detail and cash handling skills. Experienced in delivering high levels of customer service and maintaining operational efficiency in fast-paced environments.
Overview
1
1
Language
3
3
years of professional experience
Work History
Cashier
Tony's Fresh Market
Burbank, Illinois
06.2023 - Current
- Processed customer transactions efficiently.
- Maintained accurate cash drawer balance during each shift.
- Ensured cleanliness and organization of checkout area consistently.
- Collaborated with team members to optimize checkout processes at Tony's Fresh Market.
- Handled returns and exchanges following store policies at Tony's Fresh Market.
- Promoted loyalty programs, increasing customer engagement and repeat visits at Tony's Fresh Market.
- Trained new cashiers on operational procedures and customer service standards, ensuring consistent service quality at Tony's Fresh Market.
- Greeted customers and answered any questions they had about the store's products and services.
- Helped customers find specific products, answered questions, and offered product advice.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Conducted price checks for special orders or discounts as requested by customers.
- Oversaw trash removal and sanitation to maintain a clean store environment. and sanitation procedures to keep aisles and register area organized.
- Organized promotional displays and arranged merchandise to drive sales and attract customer attention.
- Maintained current knowledge of store promotions to highlight sales to customers.
Education
High School Diploma -
Curie Metropolitan High School
Chicago, IL06-2025
Skills
- Transaction accuracy
- Cash management
- Customer service
- Sales enhancement
- Detail orientation
- Problem resolution
- Teamwork
- Dependability
- Communication
- Professional conduct
- Empathetic approach
Languages
Spanish
Professional
Timeline
Cashier
Tony's Fresh Market
06.2023 - Current
High School Diploma -
Curie Metropolitan High School