Ivy Franks
Santa Barbara,CA
Summary
Highly-motivated employee with a history of exceeding company expectations with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the patient/customer experience. Truly a people-person with a desire to create relationships and bonds while serving.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Technician, Field Training Specialist
On-site Health & Safety
Santa Barbara, CA
07.2023 - Current
- Cleaning and closing open wounds.
- Creating after-care plans unique to each injury.
- Administering Drug Screens and Breath Alcohol tests.
- Performing respiration tests, training, and wellness screens.
Server
Helena Avenue Bakery
Santa Barbara, CA
06.2023 - 05.2024
- Took orders from customers accurately and inputted them into the system.
- Prepared drinks on the espresso bar according to standard recipes.
- Monitored dining room for cleanliness and proper set-up at all times.
- Delivered food orders promptly and courteously.
Server
Sharkeez
Santa Barbara, CA
08.2022 - 09.2023
- Greeted guests and provided menus.
- Took drink orders and delivered them timely.
- Took orders from customers accurately and in a timely manner.
- Delivered food orders promptly and courteously.
Server
Ichiban Sushi
Santa Barbara, CA
09.2022 - 01.2023
- Greeted guests and provided menus.
- Provided excellent customer service to ensure satisfaction.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Delivered food orders promptly and courteously.
Education
Associate of Science - Biology And Medical Science
Santa Barbara City College
Santa Barbara, CASkills
- Customer/patient service excellence
- Quick decision making
- Concise communication and active listening
- Adaptability and flexibility
- Time management and multitasking
- Attention to detail and accuracy
- Patience and Professionalism
- Teamwork and collaboration
Certification
Emergency Medical Technician, Food Handler Certification
Timeline
Technician, Field Training Specialist
On-site Health & Safety
07.2023 - Current
Server
Helena Avenue Bakery
06.2023 - 05.2024
Server
Ichiban Sushi
09.2022 - 01.2023
Server
Sharkeez
08.2022 - 09.2023
Associate of Science - Biology And Medical Science
Santa Barbara City College
Emergency Medical Technician, Food Handler Certification
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