Ivy Hampton
Hilliard,OH
Summary
Upbeat, customer-focused Associate with several years of experience in retail environments. Flexible and approachable, with strong organizational, and time management skills. Delivers memorable guest experience through welcoming interactions and extensive product knowledge.
Overview
4
4
years of professional experience
Work History
Sales Associate
ProFashion
Columbus , OH
07.2024 - Current
- Organized store by returning merchandise to proper areas and restocked displays
- Handled customer complaints in a professional manner.
- Helped customers find specific products, answered questions, and offered product advice.
- Maintained knowledge of current promotions, exchange guidelines, payment policies, and security practices.
- Processed transactions using a point-of-sale system.
- Engaged customers in friendly, professional dialogue to determine needs.
Server
Beer Barrel Pizza & Grill
Hilliard, OH
03.2024 - Current
- Greeted customers, answered questions and recommended specials to increase profits.
- Prepared checks, itemizing total meal costs and taxes.
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
Guest Service Associate
United Dairy Famers Inc.
Dublin, Ohio
05.2023 - 02.2024
- Greeted guests upon arrival and checked them in to their accommodations.
- Answered phones to respond to customer inquiries and transferred calls to appropriate staff members.
- Welcomed large volume of guests and improved overall customer service.
- Promoted high level of guest satisfaction through genuine, enthusiastic and friendly interactions.
Crew Member
McDonald's
Kenosha, Wisconsin
07.2020 - 05.2023
- Maintained safe food handling practices to prevent germ spread.
- Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
- Assisted in the preparation of food/ drink items such as sandwiches, french fries, coffees and milkshakes.
Education
High School Diploma -
Indian Trail High School & Academy
Kenosha, Wisconsin02-2024
Skills
- Persuasion techniques
- Adapt to diverse groups
- Point of sale operation
- Product demonstrations
- Superb time management
- Retail merchandising expertise
- Reliable and punctual
- Friendly and outgoing
- Guest relations
Timeline
Sales Associate
ProFashion
07.2024 - Current
Server
Beer Barrel Pizza & Grill
03.2024 - Current
Guest Service Associate
United Dairy Famers Inc.
05.2023 - 02.2024
Crew Member
McDonald's
07.2020 - 05.2023
High School Diploma -
Indian Trail High School & Academy