Overview
Work History
Education
Skills
Languages
Timeline
Generic

Ivy Kraft

Lynnwood,WA

Overview

7
7
years of professional experience

Work History

Airport Supervisor

Adecco (FIFA Club World Cup 2025)
06.2025 - 06.2025
  • Escort VVIPs & VIPS clients.
  • Dispatch drivers to drop off and pick up destinations.
  • Overseeing crew members, and directing flight information.
  • Document reports for each operation.

Airport Customer Service Supervisor

World Wide Flight Services
04.2021 - 04.2025
  • Supervise and direct work assignment.
  • Able to read & interpret documents such as safety procedures, operating and maintenance instructions, and manuals.
  • Managing passenger conflicts and complaints.
  • Oversee flight operations, create and direct gameplans, and direct work assignments.
  • Knowledgeable writing routine reports & correspondence
  • Carrying out safety routines, reports, ensuring compliance with regulations & ensuring safety.
  • Supervised daily operations, ensuring high-quality customer service and team performance.

Seasonal Sales Associate

Best Buy
11.2020 - 01.2021
  • Serving as a brand ambassador.
  • Maximized sales transactions.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Keeping up to date with sales products and offers.
  • Provided exceptional customer service to enhance shopping experience and build loyalty.
  • Assisted customers in product selection, demonstrating features and benefits of electronics.

Snack Bar Associate

Crystal Palace Skating Center
12.2019 - 03.2020
  • Provide excellent customer service by greeting customers, taking orders, and handling payments.
  • Clean and maintain snack bar equipment and ensure it is in good working conditions.
  • Trained in food preparation and followed food safety procedures according to health and sanitation regulations, and company policies.
  • Managed bar operations, ensuring efficient service during peak hours.
  • Trained new staff on customer service protocols and beverage preparation techniques.

Camp Counselor

Lynnwood Recreation Center
06.2018 - 09.2019
  • Create weekly or daily schedules taking into account children's age groups and interests. Acted as a leader, role model, and teacher.
  • Organized educational activities (science/nature), camp games, songs, and skits.
  • Worked E-Crew (after camp activities), and substituted for other counselors.
  • Provided a safe and fun environment.
  • Supervised daily activities, ensuring safety and engagement among campers.
  • Assisted with maintenance and upkeep of campgrounds to promote clean environment.

Education

High school diploma -

Meadowdale High School
Lynnwood, WA
06-2018

Skills

  • Collaborative negotiation techniques
  • Decision making and problem solving
  • Teaching /mentoring
  • Skilled in spreadsheet management and word processing
  • Writing/Editing, 60 WPM
  • Administrative support
  • Strategic idea generation
  • Clear and concise documentation
  • Multitasking Abilities
  • Radio communication
  • Reliability
  • Time management

Languages

English
Native or Bilingual

Timeline

Airport Supervisor

Adecco (FIFA Club World Cup 2025)
06.2025 - 06.2025

Airport Customer Service Supervisor

World Wide Flight Services
04.2021 - 04.2025

Seasonal Sales Associate

Best Buy
11.2020 - 01.2021

Snack Bar Associate

Crystal Palace Skating Center
12.2019 - 03.2020

Camp Counselor

Lynnwood Recreation Center
06.2018 - 09.2019

High school diploma -

Meadowdale High School

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Ivy Kraft