Ivy McAllister Duncan
Yuma,Az
Summary
I am a great employee if you give me a chance. Very dependable.
Overview
16
16
years of professional experience
Work History
Manager
Caspar Beach RV Resort
Mendocino, CA
05.2025 - 10.2025
- Oversaw daily operations to ensure efficient guest services and facility management.
- Managed staff schedules and training programs to enhance team performance and service quality.
- Coordinated maintenance projects to uphold resort standards and guest satisfaction.
- Scheduled RV spaces in office to maximize resource utilization.
Gift Shop Sales Associate
Ruby's Inn
Bryce City, Utah
05.2024 - 09.2024
- Guided customers in selecting gifts and souvenirs, enhancing their shopping experience at Ruby's Inn.
- Organized product displays to improve visibility and attract customer interest.
- Processed transactions accurately using point-of-sale systems.
- Provided exceptional customer service to ensure a positive shopping experience.
- Restocked merchandise regularly to maintain inventory levels on the sales floor.
- Worked with team members to design and set up promotional displays, increasing customer engagement.
- Handled customer inquiries and resolved issues promptly and professionally.
- Educated customers about local attractions and gift options available at Ruby's Inn.
- Maintained a safe working environment by adhering to safety standards and procedures.
- Resolved customer complaints or issues in a timely manner according to company policy.
- Followed established security procedures when counting money or closing registers at end of shift.
- Performed opening and closing duties including restocking shelves, setting up product displays and maintaining a neat appearance in the shop.
- Adhered to all safety policies and procedures for handling money.
- Assisted with special events such as fundraisers or holiday promotions held in-store.
- Processed sales transactions at the register utilizing cash, debit and credit cards and gift cards.
- Greeted customers, provided product information and answered questions regarding merchandise.
- Ensured accurate pricing on shelf labels and promotional signs to be maintained throughout the store.
- Balanced daily cash register receipts against sales reports.
- Updated customer contact information in the database system.
- Organized backroom stock areas to maintain efficient inventory control measures.
- Performed price checks on requested items for customers when needed.
- Provided excellent customer service by engaging customers in friendly conversations.
- Created attractive visual merchandising displays to promote products throughout the store.
- Maintained cleanliness of store area by vacuuming, dusting, and organizing merchandise displays.
- Demonstrated an understanding of pricing structures while assisting customers with purchases.
- Inspected damaged goods for return or exchange purposes as per company guidelines.
- Participated in team meetings to discuss new products or services offered by the store.
- Assisted team members with various tasks to ensure smooth operations.
- Completed daily checklists for smooth shop operations.
Carson Valley Tahoe Self Storage
Carson City, Nv
02.2019 - 10.2023
- Office work scheduling rental of storage Units collecting payments
Office Assistant
Comstock Country RV Resort
Carson City, Nv
01.2010 - 10.2019
- Scheduled appointments and maintained calendars for staff members to optimize time management.
- Managed office supplies inventory and coordinated timely restocking to ensure uninterrupted operations.
- Developed filing systems to organize documents, enhancing accessibility and retrieval efficiency.
- Assisted in scheduling RV space rentals and collecting monthly payments at the front desk.
Education
High School Diploma -
Seaside Union High School
Seaside OregonSkills
- Facility management
- Resource scheduling
- Maintenance coordination
- Guest services
- Customer relationship management
- Operational efficiency
- Staff training
- Team leadership
- Problem solving
- Safety procedures
- Attention to detail
- Time management
- Effective communication
References
- Jerry Miley, 775-267-0050
- Donald Ice, 562-841-1444
- Donna Ice, 562-500-8808
- Karen Fresmire, 707-227-2875
Timeline
Manager
Caspar Beach RV Resort
05.2025 - 10.2025
Gift Shop Sales Associate
Ruby's Inn
05.2024 - 09.2024
Carson Valley Tahoe Self Storage
02.2019 - 10.2023
Office Assistant
Comstock Country RV Resort
01.2010 - 10.2019
High School Diploma -
Seaside Union High School