IVY MCCLEERY
Wahiawa
Summary
Professional with extensive experience in retail industry, specializing in personalized shopping services. Excels at identifying client needs, building strong relationships, and delivering customized solutions. Proven track record of collaborating effectively within teams and adapting to dynamic environments. Skilled in client communication, product knowledge, and inventory management, consistently achieving high customer satisfaction and sales targets.
Overview
5
5
years of professional experience
Work History
Personal Shopper
Walmart
09.2023 - 02.2025
- Provided superior customer service, answered questions, and resolved customer complaints
- Effectively managed time to ensure each purchase was tailored to customer's needs
- Accomplished multiple tasks in a fast-paced environment
- Assisted with collection, loading and acceptance of payment for customer pick-up and delivery orders
- Advised customers on suitable substitutes for dated, discontinued or unavailable products
Licensed Aesthetician
Cleanse Face & Body Bar
07.2021 - 11.2022
- Working as a Licensed Aesthetician, I learned many valuable industry and hospitality skills
- Adhered carefully to chemical use, cleaning and sanitizing policies
- Maintained schedules by sticking to appointment calendar and monitoring time
- Increased profits with current knowledge of products and services and excellent use of suggestive selling techniques
- Built client loyalty through top-quality skincare and by building positive relationships during appointments
- Satisfied customers consistently, delivering personalized support for individual needs
Associate
In-N-Out Burger
10.2019 - 06.2021
- Through working as an Associate at In-N-Out Burger, I have learned the importance of high-quality customer service, teamwork & effective communication, and problem-solving
- Kept back room neat and clean, removing debris and placing products in appropriate locations
- Worked with team members to accomplish tasks and meet targets
- Developed and maintained high levels of knowledge of company products, promotions and store sales functions
Education
Aesthetic License -
East Valley Institute of Technology
Mesa, AZ05.2018
Skills
- Customer service
- Relationship building
- Attention to detail
- Planning and organization
- Decision-making
- Hospitality
- Recordkeeping
- Multitasking
Timeline
Personal Shopper
Walmart
09.2023 - 02.2025
Licensed Aesthetician
Cleanse Face & Body Bar
07.2021 - 11.2022
Associate
In-N-Out Burger
10.2019 - 06.2021
Aesthetic License -
East Valley Institute of Technology
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