Ivy Nguyen

Account Payable:

• Processed accounts payable through Quickbooks Desktop platform.
• Review, prepare, and process Expense Reports, making sure all the expenses meet the requirements according to company policy.
• Review all invoices for appropriate documentation and approval prior to payment.
• Keep track of monthly reoccurring invoices and notify management of vendor discrepancies.
• Prioritize invoices according to cash discount potential and payment terms.
• Audit and process credit card bills.
• Reconcile vendor statements, research and correct discrepancies.
• Assist in month end closing.

Account Receivable:

• Perform account analysis to ensure accuracy and completeness of accounts receivable.
• Process and post payments received from customers.
• Reconcile discrepancies between accounts receivable records and customer payments.
• Collaborate with internal teams to resolve billing issues and disputes.
• Maintain accurate and up-to-date records of all financial transactions and contacts.
• Assist with month-end closing procedures related to accounts receivable.
• Become familiar with various customer portals and operation departments to research and sort out charge-backs.
• Customer: Kroger, Hannaford, Wakefern, Winco Food, Weis Markets, Safeway, Festival, Sendik's Food Market.

• Maintained a clean and sanitary work environment, ensuring compliance with state regulations and promoting client safety.
• Accommodated walk-in customers effectively without disrupting pre-scheduled appointments by multitasking between tasks efficiently.
• Continuously expanded professional knowledge by attending industry workshops, staying current on the latest trends in nail care and design.
• Increased salon revenue with exceptional nail artistry skills, offering clients a wide range of creative designs and techniques.

• Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
• Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
• Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
• Ensured accurate record-keeping with diligent data entry and database management for vital company information.
• Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
• Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
• Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.