Ivy L. Scott
Wilmington,DE
Summary
Dynamic professional with a robust background in counseling and client advocacy, notably at Turning Point Clinic. Excelled in applying motivational enhancement therapy and cognitive behavioral techniques to support high-risk populations. Demonstrated exceptional teamwork and effective communication skills, ensuring comprehensive patient support and treatment planning. Achieved significant advancements in client recovery and education, leveraging expertise in substance abuse treatments and empathy development.
Overview
34
34
years of professional experience
1
1
Certification
Work History
Sr. Counselor
Turning Point Clinic
09.2016 - Current
- Work as a Drug and Alcohol Counselor
- Manage a large caseload (50)
- Use Motivational Interviewing Techniques with ambivalent patients
- Use Cognitive Behavioral Therapy to assist clients who want to change
- Use the Disease Model to explain addiction to the Clients
- Educate the clients about the voice of addiction
- Educate the clients using the latest evidence based research to address polysubstance use
- Work through the Stages of Change with the Client
- Admitt intakes
- Use EHR- Methasoft
- Introduce clients to NA Online or by Phone
- Encourage clients to work with a sponsor
- Educate the clients about the connection between mental health and opioid use disorder
- Discussed the importance of maintenance therapy
- Use DSM-V-TR to diagnosis substance use disorder with severity; some client’s have mental health diagnosis and physical health issues: comorbidity
- Continue to assess the clients for SI/HI, withdrawal, and overdose symptoms
Flight Attendant
United Airlines
02.1991 - Current
- Lead flight attendant
- Manage and maintain the safety and functionality on-board multi-million equipment
- Ensure the mileage plus customers are acknowledged and appreciated for their patronage
- Supervise crews, size 3 to 22 people, and I ensure various protocols are maintained under varying circumstances
- Continue to train new flight attendants
- Act as a liaison between the cockpit, crew and passengers
Intern
Newark Manor Nursing Home
09.2006 - 05.2007
- Administered the Mini Mental Exams
- Wrote patient’s histories
- Worked with planning teams
- Was trained in Culture Change at nursing homes
- Worked with clients to process their life’s changes with aging
Intern
Alzheimer’s Association
09.2005 - 05.2006
- Answered the Hotline
- Assisted care takers
- Took Mini Mental Exams
- Connected minorities and those in rural areas to resources otherwise missed by spending grant monies given by the State of Delaware to assist in their care
- Promoted the Alzheimer’s Association and participated in events
Intern
Wilmington Housing Authority
09.2004 - 05.2005
- Assisted residents in transitioning from public housing to home ownership
- Assisted residents in meeting basic needs i.e
- Meeting Wilmington Housing requirements, i.e., starting businesses, going back to school and obtaining employment
- Monitored residents who progressed out of public housing
- Assisted elderly residents to community resources i.e
- Banking needs, intergenerational programs within their district
- Advocated for residents’ resources
- Worked with client’s to set goals and accomplish those goals
- Formed relationships in the community i.e
- Mayor’s office, Job Corp, Delaware State University and Delaware Tech Community College
EAP
Association of Flight Attendant (AFA)
01.2003 - 01.2004
- Trained in critical response to provide assistance to first responders to all the airlines that have AFA union members on property
- Answered calls and responded to flight attendants’ needs, which range from emotional stress to financial problems
- Educated flight attendants about services our union provides
Legislative Affairs
01.1994 - 01.1995
- Ran for local office in the New York flight attendant base
- Wrote letters to governmental officials over important flight attendant issues
Education
M.S.W. - Social Work
Delaware State University
05.2007
B.A. - English Literature/Film Studies Program-designed my major
University of Pittsburgh
01.1990
Skills
- Client advocacy
- Multicultural competence
- Continuing education
- Reflective practice
- Empathy development
- Documentation proficiency
- Case documentation
- Patient support
- Treatment Planning
- High-risk populations identification
- Referral coordination
- Group facilitation
- Structured decision making (SDM) tools knowledge
- Service accessibility improvements
- Motivational enhancement therapy
- Administrative management
- Substance abuse treatments
- Teamwork
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Time management
- Reliability
- Excellent communication
- Active listening
- Effective communication
References
- Lorraine James, LCSW, 20 Broadleaf Drive, Newark, DE, 19702, (302) 836-6981
- Carolyn Morgan, LCSW, 262 Champman Road suite 103, Newark, DE, 19702, (302) 738-7850
- Brenda McCoy, LCSW, 8526 Water Oak Rd., Parkville, MD, 21234, (443) 854-7459
Certification
- LCSW-C
- CASAC-T, NY, expired
Qualificationhighlights
- Skillful at using Cognitive Behavioral Therapy Triangle for Change
- Work well independently
- Work with a diverse group of people
- Communicate well with other work groups
- Build a rapport quickly with clients
- Enhance motivation for change
- Create therapeutic partnership
Timeline
Sr. Counselor
Turning Point Clinic
09.2016 - Current
Intern
Newark Manor Nursing Home
09.2006 - 05.2007
Intern
Alzheimer’s Association
09.2005 - 05.2006
Intern
Wilmington Housing Authority
09.2004 - 05.2005
EAP
Association of Flight Attendant (AFA)
01.2003 - 01.2004
Legislative Affairs
01.1994 - 01.1995
Flight Attendant
United Airlines
02.1991 - Current
M.S.W. - Social Work
Delaware State University
B.A. - English Literature/Film Studies Program-designed my major
University of Pittsburgh
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