Ivy Willis
Stillwater,MN
Summary
Dedicated, compassionate, and reliable aspiring veterinary technician with a passion for animal care and well-being. I am eager to contribute to a veterinary team's success while gaining valuable hands-on experience in the field. I am a team player and adaptable to challenging situations, as well as using my own initiative.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Administrative Assistant
Automatic Systems Company
08.2023 - Current
- Answering multi-line calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Created and maintained databases to track and record customer data.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
Assistant Store Manager
Francescas
08.2021 - 09.2023
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Collaborated with store manager to develop marketing initiatives that drove traffic and increased brand awareness.
Sales Lead Keyholder
Lucky Brand Jeans
06.2020 - 07.2021
- Opened and closed store by counting registers, making deposits, and storing and filing all daily paperwork.
- Maintained a clean and visually appealing store environment, enhancing customer experience and promoting return visits.
- Utilized expert product knowledge to assist customers in making informed purchasing decisions.
- Trained and mentored new employees.
- Cultivated a positive and supportive work environment, fostering strong teamwork and high morale among staff members.
Education
Associate of Science - Veterinary Technology
Dakota County Technical College
Rosemount, MN05.2025
High School Diploma -
Tartan Senior High School
Oakdale, MN06.2021
Skills
- Customer Service
- Computer Skills
- Time Management
- Strong Problem Solver
- Laboratory skills
- Medication and Vaccine Administration
- Basic Animal Care
- Animal Restraint
Certification
Fear Free Certified
Timeline
Administrative Assistant
Automatic Systems Company
08.2023 - Current
Assistant Store Manager
Francescas
08.2021 - 09.2023
Sales Lead Keyholder
Lucky Brand Jeans
06.2020 - 07.2021
Associate of Science - Veterinary Technology
Dakota County Technical College
High School Diploma -
Tartan Senior High School
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