Ivynetta Johnson
Greenville,NC
Summary
Enthusiastic Customer Service Cashier with experience developing effective methods of service delivery. Supports company values and prioritizes tasks to meet consumer needs. Possesses good public relations and communication skills to promote repeat business opportunities. Dedicated Housekeeper experienced in basic housekeeping duties, including changing sheets and towels, restocking supplies, vacuuming and dusting. Supports facility operations by cleaning units with professional products and maintaining quality standards. Demonstrates strong commitment to providing best possible experience for guests.
Overview
21
21
years of professional experience
Work History
Area Technician
East Carolina university
Greenville, NC
02.2018 - Current
- Conducted preventative maintenance tasks such as lubrication, filter changes, and part replacements.
- Followed safety practices to safeguard against injury and damage to property.
- Relayed important safety guidelines to clients to achieve thorough understanding of new equipment.
AUNTIES ANNIES
Greenville Mall
Greenville, NC
01.2016 - 01.2018
- Prioritized and organized tasks to efficiently accomplish service goals.
- Identified needs of customers promptly and efficiently.
- Assisted with customer requests and answered questions to improve satisfaction.
- Maintained updated knowledge through continuing education and advanced training.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
Personal Care Assistant
East Carolina Home Care
Greenville, NC
05.2015 - 12.2016
- Assisted clients with activities of daily living such as bathing, dressing, grooming and toileting.
- Provided companionship to elderly and disabled clients in their homes or other residential facilities.
- Performed housekeeping duties including laundry, vacuuming, dusting, mopping floors and changing bed linens.
- Accompanied clients to medical appointments and provided transportation services when necessary.
- Monitored vital signs such as blood pressure, pulse rate and respiration rate for the patient's health status.
- Administered medication under supervision of a registered nurse or physician.
Area Technician
Walter B Jones
Greenville, NC
02.2013 - 12.2014
- Performed inspections of equipment to ensure proper functioning and safety compliance.
- Replaced defective parts with new or reconditioned ones as needed.
- Installed new equipment in accordance with manufacturer's specifications.
- Coordinated the ordering of spare parts for repairs or preventive maintenance activities.
- Ensured that all required safety procedures were followed while performing repair work.
- Diagnosed faults in electrical circuits utilizing a variety of testing devices.
Housekeeper
East Carolina inn motel
GREENVILLE , NC
05.2004 - 12.2014
- Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
- Cleaned bathrooms, including toilets, tubs, showers and sinks.
- Changed bed linens and towels, tidied up rooms.
- Replenished supplies such as drinking glasses and coffee cups in guest rooms.
- Sanitized all areas of the hotel lobby and public restrooms.
- Emptied trash receptacles throughout the property.
Education
Associate of Science -
Pitt Community College
Winterville, NC06-2006
High School Diploma -
J.H.ROSE HIGH SCHOOL
GREENVILLE NC05-2004
Skills
- Customer interaction
- Deep cleaning
- Linen replacement
- Teamwork
- Health and safety compliance
- Vacuuming
- Guest inquiries
- Customer service excellence
- Cleaning and sanitizing
- Cash register systems
- Documentation skills
- Programming
- Access management
Dates - Resumesent
05/15/20
Timeline
Area Technician
East Carolina university
02.2018 - Current
AUNTIES ANNIES
Greenville Mall
01.2016 - 01.2018
Personal Care Assistant
East Carolina Home Care
05.2015 - 12.2016
Area Technician
Walter B Jones
02.2013 - 12.2014
Housekeeper
East Carolina inn motel
05.2004 - 12.2014
Associate of Science -
Pitt Community College
High School Diploma -
J.H.ROSE HIGH SCHOOL
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