Summary
Overview
Work History
Education
Skills
Languages
Work Availability
Quote
Timeline
BusinessDevelopmentManager
IVY SMITH

IVY SMITH

Houston,TX

Summary

Highly adept and business-savvy bilingual saleswoman and successful business owner with a proven track record of over 15 years in elevating revenue and driving success for our family's internet-based business. Additionally, I possess 10+ years of experience in commercial B2B outside sales. Recognized as a motivated closer and skilled manager, I fearlessly pursue sales opportunities and possess comprehensive expertise in managing the entire sales cycle while placing a strong emphasis on nurturing customer relationships.

Overview

25
25
years of professional experience

Work History

Owner

SAAMS & THE BIG RED BEARD
09.2010 - Current
  • Established and managed multiple online stores, including eBay, with a vast inventory of 50k+ items in stock under the username Thebigredbeard
  • Achieved a remarkable milestone of over $8,000,000 in online sales over the past decade
  • Spearheaded the development of automated systems for order management, CRM, automated emails, and process streamlining
  • Oversaw all aspects of customer service, encompassing email responses, returns, customer building/retention, and problem resolution
  • Proficiently handled truckload deliveries, processed inventory, and prepared items for listing
  • Conducted eBay auction listings and ensured the maintenance and upkeep of the online store
  • Supervised the shipping and inspection of daily orders, including domestic and international shipments
  • Ensured inventory quality control and diligently monitored daily order fulfillment, product inventory levels, staffing, and payroll
  • Skillfully executed customer marketing and maintained an active presence on social media to drive traffic to the store.

Commercial Account Representative

Aaron Rents, Inc
06.2008 - 12.2010
  • Spearheaded commercial sales in South Florida for both new and existing businesses
  • Successfully managed large-scale projects from contract signing to installation for the entire region
  • Took charge of proposals, contracts, onsite installation management, and fostered strong client relationships both before and after sales
  • Assisted the sales force with forecasting, goal setting, and performance reporting for all accounts
  • Proficiently handled order processing and project fulfillment for the central US sales force
  • Demonstrated expertise in Microsoft Office, Excel, PowerPoint, and Word

Sales Coordinator

Philips BTS, Inc
01.1999 - 01.2008
  • Assisted the sales force with forecasting, goal setting, and performance reporting for all accounts
  • Proficiently handled order processing and project fulfillment for the central US sales force.

Education

BBA - Business Administration

American Intercontinental University
Weston, FL
1997

AA - Business Administration

Miami Dade College
Miami Dade, FL
1995

Skills

Demonstrated expertise in

  • Microsoft Office, Excel, PowerPoint, and Word
  • Business Development
  • Hiring and Staffing
  • Team Oversight
  • Staff Training
  • Customer Relations
  • Raising Capital
  • People and Culture
  • Results Orientation

Languages

Spanish
Native or Bilingual

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

Sell your cleverness and buy bewilderment.
Rumi

Timeline

Owner

SAAMS & THE BIG RED BEARD
09.2010 - Current

Commercial Account Representative

Aaron Rents, Inc
06.2008 - 12.2010

Sales Coordinator

Philips BTS, Inc
01.1999 - 01.2008

BBA - Business Administration

American Intercontinental University

AA - Business Administration

Miami Dade College

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IVY SMITH