Iyad Abdelhadi

• Executed routine inspections to uphold product quality and ensure compliance with safety standards.
• Identified defects and implemented corrective actions to enhance product consistency.
• Collaborated with production teams to maintain quality control processes and minimize waste.
• Trained new staff on quality assurance protocols and inspection techniques.
• Maintained accurate records of all quality control activities, ensuring easy retrieval for audits or management inquiries.
• Trained new team members on proper quality control techniques, fostering a culture of excellence within the department.
• Collaborated with production staff to improve processes, reduce defects and optimize quality.
• Conducted regular internal audits to assess compliance with company policies and regulatory requirements, driving continuous improvement efforts.

Developed and implemented quality control processes to meet product standards.

• Operated machinery to ensure efficient production and maintain quality standards.
• Monitored equipment performance, identifying and resolving issues to minimize.
• Set up and adjusted equipment and properly configured machines for daily operation.

• Assisted customers with inquiries and support. Managed multiple tasks efficiently to enhance service delivery. Provided timely assistance to ensure customer satisfaction.

• Assisted in verifying passports and boarding passes for travelers. Supported efficient boarding processes by checking documentation. Contributed to maintaining security protocols during passenger check-in.
• Assisted in monitoring and securing aircraft during boarding and deplaning processes. Supported compliance with safety regulations and protocols. Collaborated with team members to address security concerns promptly.
• Provided guidance to passengers during TSA line procedures, ensuring compliance with security regulations.
• Facilitated effective communication between passengers and airport employees.

• Catering Inspections:
• Inspection of catered materials
• Monitoring of catering process
• Recording of all necessary information
• Aircraft Security:
• Aircraft cabin searches and onboard monitoring
• Wanding, pat down and bag search (security screening) of service personnel.
• Positive Passenger Bag Match (PPBM)
• Aircraft, perimeter and gate access control

• Greeting Customers
• Responsible for providing great quality food, Preparing cooking and cutting food