IYAHNY SENOR
Tallahassee,FL
Summary
Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level (Customer Service Aide) position. Ready to help team achieve company goals.
Overview
5
5
years of professional experience
Work History
Virtual Assistant
Balfour (Iconic Group)
2023.04 - Current
- Virtual duties include general production
- Identification specialist
- Assigning and arranging products for purchase
Clerical Assistant
Balfour (Iconic Group)
2020.06 - Current
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Interacted with customers by phone, email, or in-person to provide information.
- Responded to inquiries from callers seeking information.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- General Production
- Identification Specialist
- Assign and arrange products for purchase
Mail Handler
United States Postal Office
2020.10 - 2021.08
- Utilized physical strength to move mail and packages of varying sizes and weights.
- Proved successful working within tight deadlines and a fast-paced environment.
- Loaded letters onto processing equipment, removed non-processable letters and maintained continuous sorting feed.
- Followed safety protocols while handling and sorting mail for personal safety purposes.
- Used automated mail processing equipment to sort and collate mail.
Framer Apprentice
Kaleidkoscope Framing
2019.09 - 2020.10
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Framing
- frame construction
- Cut and shaped materials to meet outlined measurements.
- Measured and marked cutting lines on materials using pencil or chalk and marking gauge.
Sports Information Student Assistant
Willey College
2018.08 - 2019.05
- Received and referred phone, mail or in-person inquiries and requests to appropriate staff.
- Assisted coworkers and staff members with special tasks on daily basis.
- Engaged with audiences to create memorable experiences at live performances.
- Managed variety of technical equipment used in performances.
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
Education
No Degree - Communications
Wiley College
Marshall, TXNo Degree - Communication
Valencia College
Orlando, FLHigh School Diploma -
James Rickards High School
Tallahassee, FL05.2018
Skills
- Office Supplies and Inventory
- Customer Support Needs Assessment
- Administrative Duties
- Greeting Visitors
- Multitasking and Time Management
- Employee Timesheet Processing
- Customer Inquiries
- Customer Relations and Communications
- Employee Communications
- Microsoft Office
- Email Management
- Set Appointments
- Administrative Procedures
Accomplishments
- Achieved recording of a song by completing the streaming of my song uploading to spotify, utube and apple music with accuracy and efficiency.
- Resolved product issue through production testing and continuous arrangements producing excellent quality.
- Collaborated with team of (2) in the development of [musical songs].
Affiliations
- Host Sunnie Eye View Podcast
- Member of Jacob Chapel Baptist Church
- Member of Jacob Chapel Choir
Writing Music
Sunnie Eye View is a Podcast which I began to discuss issues with the Gen-Z generation. We would discuss things that we felt was confusing concerning the things happen in our country now. On this Podcast we could express how we felt and the lack of accountability in our leaders. This Podcast is a freedom to say it to get your pears opinions and help to clear up or explanation as to the issues being discussed. This Podcast accepted no demeaning of any class of people with the acceptance of asking questions of another concerning their gender, religion, life style etc.
Timeline
Virtual Assistant
Balfour (Iconic Group)
2023.04 - Current
Mail Handler
United States Postal Office
2020.10 - 2021.08
Clerical Assistant
Balfour (Iconic Group)
2020.06 - Current
Framer Apprentice
Kaleidkoscope Framing
2019.09 - 2020.10
Sports Information Student Assistant
Willey College
2018.08 - 2019.05
No Degree - Communications
Wiley College
No Degree - Communication
Valencia College
High School Diploma -
James Rickards High School
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