Iyana McCray

Muncie,IN

Work Preference

Job Search Status

Open to work

Desired start date:

Work Type

Part Time

Salary Range

$45000/yr - $200000/yr

Summary

I am a student at Ball State University studying Journalism with a concentration in sports writing and multimedia storytelling. In the future, I look forward to using my creativity and love for the game to work sports media.

Work History

Team Lead

Slick City

Brownsburg, Indiana

02.2025 - Current

Led and guided team members, ensuring timely completion of tasks to meet quality standards.
Evaluated team performance and delivered constructive feedback to foster improvement.
Trained new staff in relevant processes and procedures.
Facilitated problem-solving to resolve customer inquiries, enhancing customer satisfaction.
Supported the manager in developing plans for future projects, initiatives and objectives.
Organized and facilitated in-house parties.

Customer Service Cashier/Hostess

So Italian

Brownsburg, Indiana

09.2022 - 02.2025

Resolved customer inquiries and complaints in a friendly manner.
Trained new cashiers on company policies and best practices for service excellence.
Collaborated with kitchen staff to ensure timely order fulfillment during peak hours.
Supported co-workers with various tasks to maintain operational efficiency in the restaurant.

Education

Bachelor of Arts - Sports Journalism

Ball State University

Muncie, IN

05-2029

High School Diploma -

Brownsburg High School

Brownsburg, IN

05-2025

Skills

Team leadership
Video editing proficiency
Sports Videography

Adobe applications
Content creation
Problem solving

Software

Adobe

Timeline