Summary
Overview
Work History
Education
Skills
References
Accomplishments
Timeline
Generic

Iyana Ramos-Velazquez

Carlsbad,CA

Summary

Motivated and dependable professional with a strong focus on cleanliness, teamwork, and exceptional client care. Known for maintaining a positive and friendly attitude while contributing to a collaborative and efficient work environment. Driven to deliver high-quality service, support team success, and ensure every guest feels valued and well cared for.

Overview

3
3
years of professional experience

Work History

Licensed Esthetician

Sugared And Bronzed
San Diego, California
11.2024 - Current
  • Assisted in scheduling appointments and managing client records efficiently.
  • Followed safety protocols for sanitation and infection control diligently.
  • Consistently provided exceptional customer service to ensure client satisfaction.
  • Monitored inventory levels of spa products and restocked shelves when necessary.
  • Worked with fellow sales team members to achieve group targets.
  • Upsold additional items based on customer interests and needs.

Pilates Instructor

Cays Yoga and Pilates
Coronado, California
10.2024 - Current
  • Instructed group Pilates classes, focusing on proper technique and alignment.
  • Assisted in organizing studio events to promote wellness and community engagement.
  • Provided feedback to clients, helping them improve their practice and achieve goals.
  • Maintained a clean and organized studio environment for optimal client experience.
  • Collaborated with colleagues to enhance class offerings and promote teamwork.

Shift Leader

Board and Brew
Poway, California
08.2022 - 09.2024
  • Trained new staff on customer service protocols and menu knowledge.
  • Maintained an organized work environment by delegating tasks to staff as needed.
  • Checked orders for quality and completeness.
  • Supervised the cleaning of dining areas, restrooms, kitchen equipment, and floors in order to maintain a safe and sanitary environment for customers and staff alike.
  • Inspected food preparation areas to ensure proper sanitation standards were met at all times.

Education

Licensed Esthetician - Esthetics

Bellus Academy
Poway, CA
04-2023

Coronado High
Coronado, CA

Skills

  • Team leadership
  • Sanitation protocols
  • Multitasking and organization
  • Sales goals attainment
  • Business advertisement
  • Wellness coaching
  • Employee training
  • Social media marketing

References

 Name: Paige Kirk
Title: Manager
Company: Sugared and Bronzed
Phone: (909) 470-1299

 Name: Madison Chapman
Title: Manager/Owner
Company: Cays Yoga and Pilates
Phone: (619)-410-9769

Name: Marbella Ryan
Title: Manager
Company: Cays Yoga and Pilates
Phone: (619)-381-3700


Accomplishments

  • Consistently ranked as top retail seller for three consecutive months at Sugared and Bronzed, demonstrating strong sales skills and product knowledge.
  • Maintained a 5-star client rating at Cays Yoga and pilates for quality instruction, professionalism, and client care.

Timeline

Licensed Esthetician

Sugared And Bronzed
11.2024 - Current

Pilates Instructor

Cays Yoga and Pilates
10.2024 - Current

Shift Leader

Board and Brew
08.2022 - 09.2024

Licensed Esthetician - Esthetics

Bellus Academy

Coronado High

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