Iyani Pickett
Chicago,IL
Summary
Dynamic Security Officer with extensive experience at Per Mar Security, adept at incident reporting and CCTV surveillance. Recognized for maintaining a welcoming atmosphere while prioritizing safety. Proven ability to collaborate with law enforcement during emergencies and deliver exceptional customer service, ensuring a secure environment for all visitors.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Security Officer
Per Mar Security
06.2024 - 09.2025
- Responded quickly to incidents and assessed active situations for security concerns.
- Consistently maintained compliance with all site-specific guidelines, regulations, policies, procedures while carrying out duties as an Unarmed Security Officer.
- Maintained detailed reports of daily activities, incidents, and irregularities for management review.
- Supported emergency response efforts by collaborating with local law enforcement agencies during critical situations.
- Assisted visitors and customers to provide directions, answer questions and meet requests.
- Monitored surveillance cameras to identify suspicious activity and prevent possible crime.
Security Officer
Aillied Universal
06.2023 - 06.2024
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Checked and verified photo identification prior to granting facility access.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
- Monitored CCTV cameras and alarm systems for security breaches.
- Examined doors, windows and gates to verify security.
Usher
Safety Service Systems Inc.
09.2019 - 01.2020
- Provided exceptional guest service, answering questions about the venue and directing patrons to their seats.
- Greeted customers with smile and provided friendly, knowledgeable service.
- Worked with other staff members to facilitate smooth flow of operations.
- Directed ticket holders to seats and facility locations.
- Monitored entrance and exit of venue to guarantee safety of guests.
- Managed crowd control effectively, ensuring timely seating and minimizing disruptions.
Fashion Design Intern
BBF Family Services
10.2019 - 12.2019
- Supported the development of seasonal collections through trend research and innovative concept presentations.
- Gained industry experience through hands-on participation in fashion shows, photoshoots, and showroom preparations.
- Increased design team efficiency by assisting with pattern drafting and garment construction tasks.
- Enhanced brand identity through diligent fabric sourcing, resulting in cohesive collection aesthetics.
- Identified design requirements for each project.
- Analyzed feedback from customers and staff to refine design concepts.
Young Inter
Trim Trauma Response
06.2016 - 10.2019
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Self-motivated, with a strong sense of personal responsibility.
- Organized and detail-oriented with a strong work ethic.
- Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.
Education
High School Diploma -
North Lawndle College
1615 S Christiana Ave 06-2021
Skills
- Report writing
- Incident reporting
- Security guard license
- General security
- CCTV surveillance
- CCTV monitoring
- Emergency response
- Security screenings
- FLUENT IN [LANGUAGE]
- Typing
- Friendly, positive attitude
- Customer service
Accomplishments
- Telephone Service - Professionally processed 80+ calls per day, providing information and service to ensure customer satisfaction.
- Customer Relations - Earned highest marks for customer satisfaction, company-wide.
Certification
- Licensed [Security PER Card] - [2023-2025]
Languages
English
Full Professional
Timeline
Security Officer
Per Mar Security
06.2024 - 09.2025
Security Officer
Aillied Universal
06.2023 - 06.2024
Fashion Design Intern
BBF Family Services
10.2019 - 12.2019
Usher
Safety Service Systems Inc.
09.2019 - 01.2020
Young Inter
Trim Trauma Response
06.2016 - 10.2019
High School Diploma -
North Lawndle College
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