Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Iyanna Crawford

Knoxville,TN

Summary

Highly skilled professional with over 3 years of experience in resolving complex issues, providing exceptional service, marketing, and building strong relationships with clients. Proven track record of exceeding expectations and achieving customer satisfaction. A portfolio is available upon request.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Behavioral Health Technician

Knoxville Center For Behavioral Medicine
06.2022 - 02.2023
  • Assisted in the implementation of behavior management plans for patients in a psychiatric hospital.
  • Monitored patients' mental and emotional well-being, documenting any changes or concerns.
  • Support clients in daily activities, including mealtime, hygiene, and recreational pursuits.
  • Facilitate group therapy sessions, recreational activities, and life skills training.
  • Maintain clean and organized environment, ensuring safety protocols are followed.
  • Collaborate with treatment team to develop and implement behavioral interventions.
  • Provide crisis intervention and support during challenging situations.
  • Contributed to weekly team meetings, brainstorming sessions and staff appraisals.
  • Conducted thorough research to construct creative and fresh ideas.
  • Proofread marketing collateral ahead of printing to eliminate errors.

Resident Assistant

Project Renewal
03.2014 - 04.2016
  • Provided support and resources to residents in crisis and resolved conflicts between residents.
  • Provide emergency first aid and summon medical assistance when necessary.
  • Make regular rounds to ensure that residents and areas are safe and secure.
  • Mediate interpersonal problems between residents.
  • Wrote social media content to increase engagement with clients.
  • Created and implemented impactful strategies to increase company brand awareness and engagement.

Education

Bachelor of Science - Business Administration - Marketing

Western Governor University
Remote
12.2026

Skills

  • Digital Marketing
  • Social Media Management
  • Branding
  • Promotional Planning
  • Database Management
  • Team Collaboration

Certification

IT Support Fundamentals - Google

Timeline

Behavioral Health Technician

Knoxville Center For Behavioral Medicine
06.2022 - 02.2023

Resident Assistant

Project Renewal
03.2014 - 04.2016

Bachelor of Science - Business Administration - Marketing

Western Governor University

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Iyanna Crawford