Iyanna Salter
Austell,GA
Summary
- Results-oriented professionalism with a diverse background in management and customer service. Proven to conceptualize, plan and manage successful business operations. Additional experience in customer service in retail and inventory management. Dedicated, well organized, highly communicative and detail-oriented. Dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals. Ability to handle multiple projects simultaneously. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Brings strong focus on teamwork and customer satisfaction.
Overview
5
5
years of professional experience
Work History
General Merchandiser
Target
Austell, GA
05.2022 - 05.2024
- Kept sales floor clean, neat, and well-stocked for customers, helping to drive consistent sales with professional arrangements.
- Pushed and stocked product in multiple departments and consistently met time targets.
- Increased customer satisfaction by providing exceptional product knowledge and recommendations tailored to individual needs.
- Managed store layouts by placing in-demand products in areas visible to customers to maximize sales.
- Maintained a safe shopping environment by adhering to company guidelines regarding cleanliness, health, and safety standards.
- Provided exceptional customer service by addressing inquiries promptly, resolving issues efficiently, and exceeding expectations whenever possible.
Assistant Manager
Hibbett Sporting Goods
Austell, GA
10.2023 - 02.2024
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
Cashier
Five Guys
Miami, FL
06.2021 - 12.2021
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Parks and Recreation Worker
Fit2Lead
Miami, FL
09.2019 - 07.2020
- Contributed to a clean and welcoming environment by managing litter and waste disposal in the park area.
- Ensured park safety with regular maintenance checks, promptly addressing any hazards or issues identified.
- Enhanced visitor experience by providing excellent customer service and addressing inquiries about park facilities.
- Improved accessibility for all visitors by maintaining clear paths and installing necessary signage throughout the park grounds.
Education
High School Diploma -
Miami Northwestern Senior High School
Miami, FL06.2022
Skills
- Merchandise Stocking
- Time Management
- Management
- Quick Learner
- Dependable and reliable
- Customer Service
- Critical Thinking
- Motivated Team Player
Timeline
Assistant Manager
Hibbett Sporting Goods
10.2023 - 02.2024
General Merchandiser
Target
05.2022 - 05.2024
Cashier
Five Guys
06.2021 - 12.2021
Parks and Recreation Worker
Fit2Lead
09.2019 - 07.2020
High School Diploma -
Miami Northwestern Senior High School