I am a hard worker who just wants to better my life. I want to learn any and everything that I can. I'm willing to grow and learn. I have recovered over $50,000 dollars this year so far just from preventing theft. And I was able to do so due to my customer service.. I LOVE people and I love to show compassion. I realized that I want to socialize more with customer's. I also realized I love the operation side of things so, I'd love to do things on the computer and paperwork. My communication skills is a very strong skill I have as well. I would like To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Hi, I’m
Iyaunna Harris
Felton,DE
Summary
Overview
6
years of professional experience
Work History
Walmart
Asset Protection Investigator
05.2020 - 08.2024
Job overview
- I caught shoplifters and internals (associates)
- I protected the merchandise in the store
- I prevented shrink and I managed my team.
- Managed evidence collection processes meticulously, ensuring proper documentation was maintained at all times for legal proceedings or insurance claims purposes.
- Established strong working relationships with local law enforcement personnel, ensuring smooth cooperation during joint investigations or information-sharing initiatives.
- Maintained a high level of confidentiality while handling sensitive information during investigations and reporting procedures.
- Conducted regular reviews of CCTV footage to monitor employee behavior for adherence to company policies concerning cash handling, merchandise handling, and theft prevention protocols.
Chick-fil-A
Team Leader
05.2018 - 05.2020
Job overview
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
Education
Milford Senior High SchoolMilford, DE
High School Diploma
06.2022
University Overview
Skills
- Team Management
- Leadership
- Mentoring
- Strategic Planning
- Physical Security
- Incident Reporting
- Policy Enforcement
- Crime Prevention
Timeline
Asset Protection Investigator
Walmart
05.2020 - 08.2024
Team Leader
Chick-fil-A
05.2018 - 05.2020
Milford Senior High School
High School Diploma
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