Izaac Lauscher
Green Bay
Summary
Warm and friendly individual helps customers in any situation. Enjoys working closely with team members to deliver positive guest experience. Experience as Front Desk Agent in busy and successful resort setting.
Overview
6
6
years of professional experience
Work History
Bank Teller
Bank Of Luxemburg
06.2022 - 12.2022
- Built and strengthened customer relationships by leveraging excellent interpersonal and communication skills.
- Reconciled cash drawer and resolved discrepancies.
- Counted and packaged currency and coins.
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
- Processed customer transactions promptly, minimizing wait times.
Christmas Tree Salesman
Perry Evergreens
05.2018 - 11.2023
- Assisted with ongoing maintenance of tree inventory.
- Greeted customers and educated on current promotions.
- Met performance targets and exceeded service standards with every interaction.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
Lumber Stacker
Whiten's Kiln And Lumber
12.2021 - 03.2022
- Adhered to safety rules and regulations when operating saws, forklifts and other equipment.
- Built loads and loaded trucks for outbound delivery.
- Restocked lumber and building materials to maintain adequate supply for customers.
- Maintained appearance of yard and racks by disposing of trash and debris and keeping stock organized.
- Stocked lumber and related material received in correct bins or storage locations and documented items received versus items ordered.
- Loaded lumber and building materials into storage facilities.
Road Maintenance Worker
Memominee County Road Commission
05.2021 - 06.2022
- Used shovel to remove debris and keep roadways and parking lots clear.
- Safely controlled traffic in high-volume areas during roadwork projects and repairs.
- Patched broken pavement for safe travel by dumping, spreading and tamping asphalt.
- Used flags to warn motorists about hazards, obstacles and workers ahead.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Guest Services Staff Member
Island Resort And Casino
05.2020 - 01.2021
- Answered multi-line phone system and greeted callers enthusiastically.
- Answered customer telephone calls promptly and appropriately handled needs.
- Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
- Welcomed each new arrival pleasantly and confirmed reservations and identification.
- Liaised with housekeeping and maintenance staff to address requests and complaints made by guests.
- Responded swiftly to room requests and other inquiries made via establishment website, email or phone.
- Assisted guests by furnishing information and directions to casino, gift shop and dining areas.
Education
Associate of Arts - Business Administration
Bay De Noc Community College
Escanaba, MI05.2022
Skills
- Work Assignments
- Quality Assessment and Assurance
- Customer Order Fulfillment
- Processing Orders
- Teamwork Skills
- Performance Goals
- Production Targets
- Teller Transactions
- Transaction Error Identification
- Money Handling
- Complex Information Interpretation
Timeline
Bank Teller
Bank Of Luxemburg
06.2022 - 12.2022
Lumber Stacker
Whiten's Kiln And Lumber
12.2021 - 03.2022
Road Maintenance Worker
Memominee County Road Commission
05.2021 - 06.2022
Guest Services Staff Member
Island Resort And Casino
05.2020 - 01.2021
Christmas Tree Salesman
Perry Evergreens
05.2018 - 11.2023
Associate of Arts - Business Administration
Bay De Noc Community College
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