Izaak Peoples
Fort Lauderdale,USA
Summary
Professional leader with comprehensive experience in driving operational excellence and strategic growth. Proven track record of fostering team collaboration and achieving impactful results in dynamic environments. Skilled in navigating complex challenges, optimizing processes, and cultivating positive workplace cultures. Known for adaptability, effective communication, and strong decision-making abilities.
Overview
8
8
years of professional experience
Work History
General Manager
Island Smoke Shop
07.2021 - 11.2025
- Operational Management
- Overseeing daily operations of the smoke shop.
- Managing inventory, including ordering, receiving, and stocking products.
- Ensuring compliance with federal, state, and local laws regarding tobacco, hemp, and other product sales.
- Maintaining store cleanliness and organization.
- Sales and Customer Service
- Greeting and assisting customers in a professional and knowledgeable manner.
- Educating customers about products, such as Delta-8, CBD, vape products, and accessories.
- Handling customer complaints and resolving issues to ensure satisfaction.
- Promoting and upselling products to meet sales targets.
- Staff Management
- Hiring, training, and supervising staff.
- Creating employee schedules and ensuring adequate staffing.
- Monitoring employee performance and addressing any issues.
- Financial Responsibilities
- Handling daily cash flow, including opening and closing registers.
- Monitoring sales performance and preparing financial reports.
- Setting and achieving sales goals.
- Marketing and Promotions
- Developing in-store promotions and marketing strategies.
- Managing social media accounts and online presence.
- Building relationships with vendors and staying updated on trends.
- Compliance and Safety
- Ensuring age verification for legal sales.
- Training staff on safe handling and storage of products.
- Staying informed on evolving regulations in the smoke shop industry.
Cashier
Surf City Boutique
06.2021 - 06.2022
- Maintained accurate cash drawer and balanced daily sales reports.
- Trained new cashiers on operational procedures and customer engagement techniques.
- Implemented promotional displays to enhance product visibility and drive sales.
- Collaborated with team members to improve workflow during peak hours.
DOG SITTING
Dog Sitting
05.2020 - 06.2021
- General Care
- Feeding the dog according to the owner's schedule and dietary instructions.
- Ensuring the dog has access to fresh, clean water at all times.
- Administering medications if required.
- Exercise and Play
- Taking the dog for regular walks and ensuring adequate exercise.
- Engaging in playtime to keep the dog mentally and physically stimulated.
- Health and Safety
- Monitoring the dog's health and behavior for any signs of illness or distress.
- Providing basic grooming, such as brushing, if needed.
- Cleaning up after the dog, including waste disposal.
- Companionship
- Spending quality time with the dog to prevent loneliness and anxiety.
- Maintaining routines to help the dog feel comfortable.
- Household Responsibilities (if applicable)
- Keeping the dog's living area clean and organized.
- Following any specific household rules set by the owner (e.g., no dogs on furniture).
- Communication with Owners
- Providing regular updates, photos, or videos to the owner.
- Notifying the owner immediately if there are any issues or emergencies.
- Other Duties
- Transporting the dog to appointments (e.g., vet or grooming) if required.
- Handling special requests, such as training reinforcement or socialization.
Food Server
Anytimes Bar And Grill
01.2018 - 04.2021
- Delivered exceptional customer service in fast-paced dining environment.
- Collaborated with kitchen staff to ensure timely meal preparation and delivery.
- Managed multiple tables efficiently, prioritizing guest needs and requests.
- Trained new servers on menu offerings, service protocols, and customer engagement techniques.
- Implemented upselling strategies to enhance guest experience and increase sales revenue.
Education
HIGH SCHOOL DIPLOMA -
Northside High
Jacksonville, NC05-2021
Skills
- Leadership and team building
- Problem resolution
- Operations management
- Team player
Timeline
General Manager
Island Smoke Shop
07.2021 - 11.2025
Cashier
Surf City Boutique
06.2021 - 06.2022
DOG SITTING
Dog Sitting
05.2020 - 06.2021
Food Server
Anytimes Bar And Grill
01.2018 - 04.2021
HIGH SCHOOL DIPLOMA -
Northside High