Izaak Reyes Martinez
Stockton,CA
Summary
Experienced with team management and leadership. Utilizes effective communication to motivate and guide teams. Track record of implementing strategies that enhance team performance and productivity. Multi-tasking Team Leader well-known for executing successful, and new initiatives. Creates dynamic and positive workplace culture to align with organizational mission and values. Trains new hires and mentors struggling workers to achieve overall team success.
Overview
6
6
years of professional experience
Work History
Service and Engagement Team Leader
Target
08.2021 - Current
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
Service and Engagement Team Leader
Target
07.2018 - 07.2021
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
- Assisted in recruitment to build team of top performers.
Construction Laborer
Accurate Constructions
07.2019 - 08.2019
- Gathered waste and trash from job sites for placement in refuse containers to keep job sites clean and organized.
- Brought materials and tools from trucks and storage facilities to work site locations and organized for expected needs.
Education
Associate of Arts - Arts , Humanities And Social Science
San Joaquin Delta College
Stockton, CA05-2024
Skills
- Teamwork and Collaboration
- Problem-Solving
- Attention to Detail
- Team motivation
- Coaching and Mentoring
- Documentation And Reporting
- Performance Improvement
- Conflict Resolution
- Safety processes and procedures
- Cash Handling
- Complaint resolution
Timeline
Service and Engagement Team Leader
Target
08.2021 - Current
Construction Laborer
Accurate Constructions
07.2019 - 08.2019
Service and Engagement Team Leader
Target
07.2018 - 07.2021
Associate of Arts - Arts , Humanities And Social Science
San Joaquin Delta College
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