Summary
Overview
Work History
Education
Skills
Timeline
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Izaak Ruiz

Mesquite

Summary

My goal is to gain a role which will allow me to use the leadership skills I possess to develop and lead a team to deliver results for our customers. I am an engagement-based leader, with proven success through earning the trust of those I work with to deliver optimal results for my team.

Experienced with process optimization and operational support. Utilizes effective communication and problem-solving skills to enhance workflow efficiencies. Knowledge of quality control and team collaboration to achieve consistent results.

Professional with strong foundation in process management and operational support. Proven track record of optimizing workflows and facilitating team collaboration to achieve results. Known for reliability and adaptability in dynamic environments. Proficient in process documentation and quality control.

Overview

3
3
years of professional experience

Work History

Process Assistant

Amazon
01.2025 - Current
  • Assisted supervisors in workforce planning and resource allocation to ensure optimal staffing levels during peak periods.
  • Ensured compliance with safety regulations by conducting thorough audits and addressing potential hazards promptly.
  • Identified and resolved process issues to drive optimal workflow and business growth.
  • Conducted root cause analysis for recurring issues, leading to targeted corrective actions that effectively resolved problems.
  • Enhanced team productivity by conducting regular training sessions on the latest industry best practices.
  • Assisted in the development of key performance metrics to track progress against departmental goals, enabling data-driven decision making.
  • Collaborated with cross-functional teams to drive continuous improvement initiatives throughout the organization.
  • Conducted training and change management processes to improve operations.
  • Facilitated knowledge sharing among team members, fostering a culture of collaboration and innovation.

Tier 1 AA Ambassador

Amazon
05.2023 - Current
  • Trained and managed numerous hires for training in pick and stow process
  • Frequently communicated with other ambassadors on standard work and evaluations to ensure completion
  • Created Training Outline for stow and edited Site Tour for learning teams to make training more consistent
  • Assisted onboarding process, network initiatives, critical role training, development for new hires, and flexibility to the ambassador program
  • Coached Associates by following the Amazon safety guidelines as well provided training solutions for any barriers they have

Tier 1 AA Process Guide

Amazon
10.2022 - Current
  • Communicated with Inbound Dock team to ensure work is being unloaded and worked in timely manner
  • Tasked with directing AAs and fulfilling all PA duties in the absence of PA
  • Coordinated with OM, AM, PAs, and Quality during Sync meetings to ensure smooth transitions and work load between periods and the next shift
  • Prioritized and multi-tasked to empty trailers, provide destinations, and complete all work before the next shift
  • Knowledgeable in IB and OB tools such as Yard Management, Oculus, Not Yet Received and KIPS

Tier 1 AA

Amazon
09.2022 - Current
  • Surpassed Quality and rates in three departments: Stow, Pick and Sort
  • Problem solve trained in both Inbound and Outbound process
  • Properly stowed inventory into the VNA using bin etiquette
  • Accurately Picked cases from bins to ensure Critical Pull Times are met
  • Worked alongside with Stow PAs and AMs to improve the shift and discuss potential barriers for the shift
  • Order Picker, Tugger, Stand Up and Reach Lift trained to provide operations team flexibility with staffing needs

Education

High School Diploma -

05.2012

Skills

  • OSHA PIT Compliance Training
  • Practical & Classroom PIT Evaluator
  • Communication
  • Compliance Auditor
  • Warehouse Management
  • Team Building
  • Scheduling coordination
  • Process flows
  • Process improvement
  • Inventory management

Timeline

Process Assistant

Amazon
01.2025 - Current

Tier 1 AA Ambassador

Amazon
05.2023 - Current

Tier 1 AA Process Guide

Amazon
10.2022 - Current

Tier 1 AA

Amazon
09.2022 - Current

High School Diploma -

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Izaak Ruiz