Izabel Bunny Gutierrez
Mission,USA
Summary
Dynamic professional with a proven track record at Lifetouch Home Health Services, excelling in scheduling and coordination. Adept at building relationships and delivering exceptional customer service, I leverage strong communication skills and cash handling expertise to enhance client satisfaction and drive sales growth. Committed to achieving team objectives in fast-paced environments.
Overview
8
8
years of professional experience
1
1
Certification
Work History
EVV Clerk & PHC Coordinator
Lifetouch Home Health Services
08.2023 - Current
- Managed Electronic Visit Verification (EVV) records accurately and in compliance
- Coordinated schedules between clients, caregivers, and management
Server / Waitress
Applebee's
McAllen, TX
01.2020 - 06.2020
- Delivered exceptional customer service in a fast-paced dining environment
- Upsold menu items and promotions to increase sales
- Managed multiple tables while maintaining accuracy and professionalism
- Built rapport with guests to encourage repeat business
Crew Member
Little Caesars
McAllen, TX
02.2020 - 05.2020
- Provided fast, friendly customer service in a high-volume setting
- Handled cash and card transactions accurately
- Worked collaboratively to meet daily sales and service goals
Lifeguard
La Joya ISD
La Joya, TX
05.2019 - 08.2019
- Ensured safety of patrons through constant supervision
- Responded effectively to emergencies and enforced safety rules
- Maintained a professional and trustworthy presence
Team Member
Whataburger
Palmhurst, TX
05.2018 - 04.2019
- Delivered quality customer service while upselling menu items
- Maintained efficiency during peak hours
- Supported team operations to meet performance standards
Education
High School Diploma - General Studies
Palmview High School
Mission, TXSkills
- Customer Service & Relationship Building
- Sales Support & Upselling
- Communication & Active Listening
- Cash Handling & POS Systems
- Scheduling & Coordination
- Time Management
- Team Collaboration
Certification
- EVV Certification
- CPR Certification
- Lifeguard Training
Timeline
EVV Clerk & PHC Coordinator
Lifetouch Home Health Services
08.2023 - Current
Crew Member
Little Caesars
02.2020 - 05.2020
Server / Waitress
Applebee's
01.2020 - 06.2020
Lifeguard
La Joya ISD
05.2019 - 08.2019
Team Member
Whataburger
05.2018 - 04.2019
High School Diploma - General Studies
Palmview High School