Summary
Overview
Work History
Education
Skills
Timeline
Generic

IZABEL COLE

FORT LAUDERDALE

Summary

Motivated sales professional offering progressive sales and marketing experience. Highly results-oriented and energetic with unsurpassed interpersonal and communication strengths. Productive, hardworking and known for consistent stellar performance against target sales goals and customer service expectations.

Overview

6
6
years of professional experience

Work History

Operations Associate

Brunello Cucinelli
10.2024 - 03.2025
  • Optimized inventory systems, boosting stock accuracy and reducing order delays.
  • Maintained detailed sales and inventory records for strategic planning.
  • Conducted daily inventory checks to align stock levels with demand.
  • Assisted Client Advisors with merchandise location and customer service.
  • Organized stockroom efficiently, enhancing retrieval and processing speed.
  • Cleaned and refreshed bar cart for clients.
  • Transitioned the merchandise for the new season collections.
  • Re ticketed new merchandise.

Retail Sales Associate

Target
07.2022 - 10.2023
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
  • Answered questions about store policies and addressed customer concerns.
  • Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
  • Boosted customer satisfaction by providing exceptional service and addressing concern's
  • Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
  • Greeted customers and provided outstanding customer service.
  • Trained new employees in sales techniques and store procedures, improving team effectiveness.
  • Handled customer complaints with empathy and patience, resolving issues to maintain positive store reputation.
  • Increased sales floor efficiency by organizing merchandise and ensuring items were easy to locate.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Collaborated with team members to meet daily sales targets, contributing to overall store success.
  • Managed inventory to prevent stock shortages, ordering new items as necessary.

Sales Associate

Forever 21
07.2021 - 10.2021
  • Collaborated with advertising group to create uniformity between advertising messages and retail incentives.
  • Increased profits through providing excellent customer service, following established guidelines and auditing sales reports.
  • Built relationships with customers and community to establish long-term business growth.
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Demonstrated products to show potential customers benefits and advantages and encourage purchases.
  • Boosted marketing, reviewed pricing strategies and expanded distribution channels to increase sales revenue.

Skin Care Specialist

Emd Skin
06.2019 - 08.2019
  • Discussed procedures and treatment options with clients.
  • Developed individualized, therapeutic skin care programs.
  • Suggested appropriate therapy based on current health of client.
  • Informed guests of appropriate products available to increase retail sales.
  • Advised clients on proper home-care regimens.
  • Handled busy schedules and stayed on top of key deadlines.
  • Resolved customer complaints and facilitated conflict resolutions.
  • Used coordination and planning skills to achieve results according to schedule.
  • Served customers and followed outlined steps of service.

Education

Associate of Arts - Nursing

Broward College
Fort Lauderdale, FL

High School Diploma - undefined

Coral Springs High School
Coral Springs, FL
06.2019

Skills

  • Sales (Expert), Customer Service, Merchandising, Product Knowledge, Visual Displays, Inventory Management, Team Leadership, Customer Relations, Quality Management, Retail Operations

Timeline

Operations Associate

Brunello Cucinelli
10.2024 - 03.2025

Retail Sales Associate

Target
07.2022 - 10.2023

Sales Associate

Forever 21
07.2021 - 10.2021

Skin Care Specialist

Emd Skin
06.2019 - 08.2019

Associate of Arts - Nursing

Broward College

High School Diploma - undefined

Coral Springs High School

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