Izabel Ordaz
Rancho Cordova,CA
Summary
Dedicated and motivated recent college graduate with a strong background in customer service and a passion for promoting health and wellness.
Overview
3
3
years of professional experience
Work History
Lead Fitness Attendant
The WELL At Sac State
08.2023 - Current
- Delegates tasks to team members to ensure consistently high levels of customer satisfaction across all areas of facility operation.
- Taught staff proper procedures to help daily tasks run smoothly.
- Keeps fitness areas, machines, and spaces clean and orderly for members.
Fitness Attendant
The WELL At Sac State
05.2022 - 08.2023
- Enforces policies and rules to ensure a safe and comfortable environment for all members.
- Answers phone calls, handles appointment scheduling, and checking in group fitness classes.
- Assists members who would like to check in/out all equipment provided at the desk and logging in accurate participation counts.
Front Counter Team Member
Chick-fil-A
08.2021 - 05.2022
- Provided product/service information: Offered detailed information about products or services to help customers make informed decisions.
- Operated point-of-sale (POS) systems and handled cash transactions.
- Collaborated with other team members and management to ensure smooth restaurant operations.
Assistant Bookkeeper
RH Accounting And Admin Services
05.2021 - 08.2021
- Provided excellent customer service by addressing customer inquiries, concerns, and providing assistance.
- Conducted bookkeeping duties, including deposits, bank reconciliations, creating invoices, and receiving payments.
Education
Bachelor of Science - Exercise Science
California State University - Sacramento
Sacramento, CA05.2024
Skills
Customer Service
Team Oriented
Problem Solving
Adaptability
Proficient in MS Office
Timeline
Lead Fitness Attendant
The WELL At Sac State
08.2023 - Current
Fitness Attendant
The WELL At Sac State
05.2022 - 08.2023
Front Counter Team Member
Chick-fil-A
08.2021 - 05.2022
Assistant Bookkeeper
RH Accounting And Admin Services
05.2021 - 08.2021
Bachelor of Science - Exercise Science
California State University - Sacramento