Jamie George
San Diego,CA
Summary
Customer-focused professional with background in hospitality and support services. Known for completing tasks with high productivity and efficiency. Skilled in inventory management, customer service, and organizational protocols. Excel in communication, problem-solving, and teamwork, ensuring seamless operations in fast-paced environments.
Overview
4
4
years of professional experience
Work History
Fitness Attendant/Server
Blackhawk Country Club
Danville, CA
12.2021 - 12.2023
- Built relationships with members and guests and created welcoming and warm environment that promoted future visits.
- Promoted business and physical fitness by attending off-site promotional and community events.
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
- Handled phone calls and delivered messages to appropriate staff members.
Member Service Representative
Crunch Fitness
San Diego, CA
01.2022 - 12.2022
- Performed cash handling duties such as deposits and withdrawals for members' accounts.
- Updated databases with new and modified customer data.
- Answered incoming calls regarding membership benefits and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Monitored customer satisfaction levels through surveys and feedback forms.
Cashier
Sprouts Grocery Store
Danville, CA
01.2020 - 12.2022
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Performed opening and closing procedures including counting cash drawers and preparing deposits.
- Trained new team members in cash register operation, stock procedures, and customer services.
Education
Bachelor of Science - Information Systems
San Diego State University
San Diego, CA05-2025
Skills
- Customer service expertise
- Team management
- Systems implementation
- Customer service
Affiliations
- Former Division 1 Women's Soccer Player at San Diego State University
- Former member of Kappa Alpha Theta
- Member of SDSU Women's Club Soccer
Accomplishments
- Employee of the Month Blackhawk Country Club x2
- Mountain West Scholar Athlete 2020-2022
- Treasurer SDSU Women's Club Soccer
References
References available upon request.
Timeline
Member Service Representative
Crunch Fitness
01.2022 - 12.2022
Fitness Attendant/Server
Blackhawk Country Club
12.2021 - 12.2023
Cashier
Sprouts Grocery Store
01.2020 - 12.2022
Bachelor of Science - Information Systems
San Diego State University
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