Versatile professional with extensive experience in operations and business administration. Known for exceptional multitasking abilities and maintaining compliance, contributing to streamlined processes and positive customer interactions. Ready to leverage organizational skills to drive operational excellence.
Overview
10
10
years of professional experience
Work History
Operations and Administrative Manager
Krakus Polish Deli
North Lauderdale, Florida
01.2016 - Current
Oversaw daily administrative operations to ensure efficiency and compliance with company policies.
Ensured smooth daily operations with timely completion of all essential administrative tasks and responsibilities.
Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
Organized and detail-oriented with a strong work ethic.
Learned and adapted quickly to new technology and software applications.
Proved successful working within tight deadlines and a fast-paced environment.
Demonstrated strong organizational and time management skills while managing multiple projects.
Interacted well with customers to build connections and nurture relationships.
Worked effectively in fast-paced environments.
Proven ability to learn quickly and adapt to new situations.
Social Media Specialist
Krakus Polish Deli
North Lauderdale, Florida
01.2016 - Current
Created engaging content tailored to audience preferences across multiple platforms.
Engaged with customers through social channels, fostering community relationships and loyalty.
Maintained company's social media presence by posting messages, answering posts, and monitoring responses.
Managed social media accounts, ensuring timely responses to comments, messages, and reviews for enhanced customer service.
Enhanced customer engagement with the creation of relevant and shareable content across various platforms.
Increased brand awareness by developing and implementing targeted social media campaigns.
Produced visually appealing graphics using design tools such as Canva or Adobe Creative Suite to enhance social media presence.
Education
Bachelor of Science - Business Administration
University of Florida
Gainesville, FL
12-2022
Skills
Organization and multitasking
Relationship building
Business administration
Documentation and control
Social media presence
Design skills
Accomplishments
Completed college degree online while working full time.
Runs all business operations from filing government permits to social media management.