Izabella Arntz
Detroit,MI
Summary
Dynamic and dedicated professional with a strong work ethic and proven customer service skills, honed at TA Travel Center. Recognized for enhancing guest experiences through effective problem-solving and maintaining cleanliness. Adept at inventory management and fostering teamwork, ensuring operational efficiency and customer satisfaction. Committed to safety and reliability in all tasks.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Porter
TA Travel Center
11.2024 - Current
- Assisted customers with luggage and transportation needs, ensuring timely service and satisfaction.
- Maintained cleanliness and organization of facilities, enhancing guest experience.
- Operated equipment for fueling vehicles, adhering to safety protocols.
- Collaborated with team members to ensure efficient workflow during peak hours.
- Provided directions and information to travelers, improving overall customer service quality.
- Implemented waste management procedures, promoting environmentally friendly practices at the center.
- Resolved customer inquiries and concerns promptly, fostering positive relationships with patrons.
- Maintained a strong work ethic and punctuality, consistently arriving on time and prepared for each shift.
- Cleaned and organized building areas as required.
Housekeeper
Choice Hotels
06.2024 - 11.2024
- Conducted regular stock audits to ensure accuracy and compliance with company standards.
- Assisted in receiving and processing incoming shipments, verifying product quality and quantities.
- Organized storage areas for efficient access to products, improving retrieval time for staff.
- Implemented labeling systems for quick identification of products, enhancing operational efficiency.
Cosmetologist
Jackson Area Career Center
08.2022 - 06.2024
- Provided high-quality haircuts, styles, and treatments to diverse clientele.
- Assisted clients in selecting appropriate products for hair care and styling needs.
- Maintained cleanliness and organization of workstations, tools, and equipment.
- Educated clients on proper at-home care techniques to enhance service longevity.
- Collaborated with team members to streamline scheduling and client flow efficiency.
- Researched industry trends to incorporate new techniques into service offerings.
- Maintained a clean and hygienic work environment by following strict sanitation guidelines and procedures.
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
- Processed payments, entering sales in register for prompt customer service.
- Demonstrated high level of customer service to increase retention and satisfaction.
Inventory Clerk
Oakman Beauty Supply
03.2023 - 09.2023
- Conducted regular stock audits to ensure accuracy and compliance with company standards.
- Assisted in receiving and processing incoming shipments, verifying product quality and quantities.
- Organized storage areas for efficient access to products, improving retrieval time for staff.
- Implemented labeling systems for quick identification of products, enhancing operational efficiency.
Education
High School Diploma -
Jackson High School
Jackson, MI2024
Skills
- Customer service
- Strong work ethic
- Problem-solving
- Clean driving record
- General labor
- Safety awareness
- Valid Driver's license
- Worksite safety
- Punctual and dependable
- Cleanliness and hygiene
- Heavy lifting
- Ensuring customer satisfaction
- Reliability and punctuality
- Inventory maintenance
- Critical thinking
- Supply stocking and organization
- Facility cleaning
- General maintenance
- Safety protocols
- Initiative and Self-motivation
- Work Planning and Prioritization
- Friendly, positive attitude
- Teamwork and collaboration
- Time management
- Attention to detail
- Flexible and adaptable
Certification
Cosmetology license
Timeline
Porter
TA Travel Center
11.2024 - Current
Housekeeper
Choice Hotels
06.2024 - 11.2024
Inventory Clerk
Oakman Beauty Supply
03.2023 - 09.2023
Cosmetologist
Jackson Area Career Center
08.2022 - 06.2024
High School Diploma -
Jackson High School