Izabella DiGiso

Piece a cake bakery

Staten Island

05.2025 - Current

Assist customers with product selection and special orders.
Developed strong customer relationships to encourage repeat business.
Tracked orders from start to finish to ensure timely delivery of goods or services.
Identified areas of improvement in customer service processes and suggested changes accordingly.
Resolved customer complaints promptly and efficiently.
Handled cash transactions and processed customer payments efficiently.
Responded to customer inquiries via phone and in-person promptly.
Maintained cleanliness and organization of the bakery display area.
Collaborated with team members to fulfill large cake orders accurately.
Provided information on ingredients and allergen concerns to customers.
Managed inventory by restocking supplies as needed throughout shifts.
Ensured compliance with food safety regulations during daily operations.
Answered customer inquiries and provided accurate information regarding products and services.
Provided excellent customer service to resolve customer complaints in a timely manner.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Developed strong relationships with customers by providing personalized assistance and support.