Izabella Sacoulas
Valencia,PA
Summary
Highly personable and skilled in customer service, with background as Host and Takeout in a restaurant setting. Possesses strong organizational skills to manage reservations and seating arrangements efficiently. Known for creating welcoming atmosphere for guests and addressing needs promptly, resulting in improved customer satisfaction. Proven ability to work effectively under pressure while maintaining smooth operation of front-of-house activities.
Overview
2
2
years of professional experience
2025
2025
years of post-secondary education
Work History
Restaurant Hostess
North Park Lounge
Gibsonia, Pennsylvania
08.2024 - Current
- Greeted and seated guests promptly upon arrival at North Park Lounge.
- Managed reservation system to optimize seating arrangements effectively.
- Coordinated with servers and kitchen staff for smooth guest service flow.
- Assisted in training new host staff on operational procedures and service standards.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
- Stayed attentive to server availability and table turnover to quickly seat guests.
- Managed reservations, waitlists, and special requests for large parties.
Take-Out Server
North Park Lounge
Gibsonia, Pennsylvania
04.2024 - Current
- Handled customer orders efficiently and accurately for take-out service.
- Assisted kitchen staff by coordinating order preparation and delivery.
- Maintained cleanliness and organization of take-out area throughout shifts.
- Communicated effectively with customers regarding menu options and specials.
- Processed payments swiftly using point-of-sale systems for transactions.
- Trained new staff on take-out procedures and customer service standards.
- Performed opening duties such as restocking supplies and checking equipment.
- Received payments, returned accurate change and closed checks in POS system.
Education
Deer Lakes Highschool
Cheswick, PASkills
- Reservation management
- Customer service
- Order coordination
- Cash handling
- Guest relations
- Team collaboration
- Multitasking skills
- Problem solving
Timeline
Restaurant Hostess
North Park Lounge
08.2024 - Current
Take-Out Server
North Park Lounge
04.2024 - Current
Deer Lakes Highschool