Izabella Sanchez
Miami,FL
Summary
Dynamic individual with hands-on experience in Hospitality and Sales. Has drive and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
Overview
3
3
years of professional experience
Work History
Server
P.F Changs
Miami, FL
10.2025 - Current
- Delivered high-quality customer service in a fast-paced, high-volume restaurant environment
- Managed 5-8 tables simultaneously while maintaining accuracy, efficiency, and guest satisfaction
- Built strong customer relationships, increasing repeat business and positive reviews
- Handled cash, credit, and POS transactions with accuracy and accountability
- Collaborated with kitchen and management staff to ensure timely and seamless service
- Resolved customer concerns professionally, maintaining brand standards and guest loyalty
- Upsold menu items, increasing average ticket sales and overall revenue
- Maintained deep knowledge of menu offerings, ingredients, and dietary restrictions
Sales Associate/ Social Media content creator
Orangetheory Fitness
Miami, FL
02.2025 - 01.2026
- Managed high-volume phone lines, scheduled classes, and maintained accurate member records using digital management systems.
- Handled membership sales, processed payments, and guided new clients through enrollment procedures, demonstrating excellent attention to detail and confidentiality.
- Maintained a calm and professional demeanor when handling member concerns, billing questions, and scheduling adjustments
- Created and managed engaging content for Instagram and TikTok to promote brand visibility and member engagement
- Planned, filmed, and edited short-form video content aligned with brand voice and current social media trends
- Designed promotional graphics and overlays using Canva for events, challenges, and campaigns
- Collaborated with team members to highlight events, promotions, and community engagement initiatives
- Scheduled and published content consistently to maintain an active and cohesive social media presence
- (305-264-0087)
Sales Associate
Adidas
Miami, FL
03.2023 - 01.2025
- Engaged customers in product knowledge, ensuring informed purchasing decisions and satisfaction.
- Processed transactions accurately using POS systems, maintaining accountability for cash handling.
- Maintained store presentation standards, organizing merchandise to enhance customer shopping experience.
- Collaborated with team members to restock inventory and support efficient operations.
- Recommended products based on customer needs, enhancing their shopping experience and loyalty.
- Participated in promotional events, boosting brand visibility and encouraging customer engagement.
- Built relationships with customers to encourage repeat business.
Education
Associate of Arts - Marketing
Miami Dade College
Miami, FL04.2026
High School Diploma - undefined
Doral Academy Preparatory High School
06.2024
Skills
- Assisted in delivering effective communication to diverse audiences Supported team collaboration to achieve project goals Provided customer service to enhance client satisfaction
Affiliations
Orangetheory Bird Road Social Media Content Creator
Ronald Mcdonald House Charities Social Media Intern and Content Creator
Languages
English and Spanish
Native or Bilingual
Timeline
Server
P.F Changs
10.2025 - Current
Sales Associate/ Social Media content creator
Orangetheory Fitness
02.2025 - 01.2026
Sales Associate
Adidas
03.2023 - 01.2025
High School Diploma - undefined
Doral Academy Preparatory High School
Associate of Arts - Marketing
Miami Dade College