Izaiah Olague
Long Beach,CA
Summary
Dynamic manager with a proven track record at Delinquent Bros., excelling in inventory control and customer relationship building. Skilled in conflict resolution and sales management, I effectively addressed customer concerns, fostering loyalty and enhancing service delivery. Committed to maximizing team performance and maintaining professionalism in high-pressure environments.
Overview
4
4
years of professional experience
Work History
Manager
Delinquent Bros.
Los Angeles
09.2021 - 02.2026
- Managed inventory levels, ensuring accurate stock control and timely replenishment.
- Led problem-solving efforts, addressing challenges promptly to maintain service quality.
- Accomplished multiple tasks within established timeframes.
- Maximized performance by monitoring daily activities and mentoring team members.
- Developed and maintained relationships with customers and suppliers through account development.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Consultant
Sally Beauty
Long Beach
02.2023 - 10.2025
- Analyzed customer feedback to enhance product offerings and improve service delivery.
- Addressed customer complaints promptly, resolving issues and fostering positive relationships.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Education
Optical
American Career College
CABusiness Administration And Management
Long Beach City College
Long Beach, CASkills
- Customer service
- Verbal and written communication
- Relationship building
- Sales techniques
- Conflict resolution
- Sales management
Timeline
Consultant
Sally Beauty
02.2023 - 10.2025
Manager
Delinquent Bros.
09.2021 - 02.2026
Optical
American Career College
Business Administration And Management
Long Beach City College