Izaura Ramos

Managed sales and marketing strategies to increase traffic, maintain closing ratios, and exceed leasing goals.

• Marketed property to prospective tenants by giving tours and pointing out key features.
• Encouraged prospective tenants to fill out applications after property tours.
• Handled incoming calls regarding the availability of units, pricing information, and other inquiries.
• Maintained leads using CRM software, and followed up with interested parties.
• Promote high customer satisfaction by resolving problems with knowledgeable, and friendly service.

• Assisted prospective tenants with property tours and leasing inquiries.
• Marketed property to prospective tenants by giving tours and pointing out key features.
• Developed marketing strategies aimed at increasing leasing activity within the community.
• Utilized property management software to track leasing activity daily.
• Maintained accurate records of lease agreements and tenant information.
• Used conflict resolution skills to quickly resolve issues among residents.

• Directed day-to-day operations by implementing short-term and long-term strategies to achieve business plans and goals.
• Managed staffing needs through recruitment, selection, onboarding, and training, as well as disciplinary action as necessary.
• Prepared staff work schedules, and assigned team members to specific duties.
• Coordinated with other departments, including sales, marketing, and human resources, to ensure efficient operations.
• Ability to maintain accurate inventory records to track stock levels. Negotiated contracts with vendors and service providers, securing favorable terms.
• Maintained updated knowledge through continuing education and training.

• Consistently met sales goals by developing a sales pipeline through cold calling, and obtaining referrals.
• Ability to develop and implement a comprehensive sales plan to increase revenue in the assigned territory.
• Maintained relationships with key decision-makers through regular client visits, experience, and follow-up calls.
• Attended networking events to build relationships with potential customers, and collaborated with team members to create solutions for clients.
• I listened to customer needs to identify and recommend the best products and services.
• Provided exceptional customer service by responding promptly to inquiries, and resolving issues quickly.
• Leveraged CRM to collect, organize, and manage sales data and customer information.