Susie Flores
Atlanta,GA
Summary
Dynamic Leasing Consultant with six years of experience, a strong track record in sales strategy development and customer engagement at Investors Management Trust Real Estate Group. Notable for leveraging data analysis to drive market advantage, achieving impressive renewal rates through superior service. Proficient in fair housing policies and effective task management, consistently surpassing leasing goals with strategic insight and composure.
Overview
9
9
years of professional experience
Work History
Leasing Consultant
Investors Management Trust Real Estate Group
12.2022 - Current
- Maintaining property rentals by marketing and identifying sale opportunities by understanding people's needs
- Used sale tactics to effectively ensure the lease
- Creating excellent customer service
- Used my customer service strategies to keep a high renewal rates
- Used Management software (Yardi, CRM, and Call Complete) to manage current resident, identify new prospects, and cold call potential leads
- Follow all legality in the multifamily homes industry by taking fair house exams yearly
- Responded to tenant requests for maintenance services in a timely manner.
- Negotiated rates and prepared documents such as communization, pooling and production sharing agreements.
- Leveraged sales and marketing strategies to increase traffic, maintain closing ratios and exceed leasing goals.
- Oversaw projects through timely inquiry response, event coordination and on-site support for feature film productions and events.
Leasing Consultant
The Sterling Group
04.2016 - 05.2019
- Process applications where I would be responsible for verifying the information on the applications
- I insured that all the information was correct, truthful, and accurate
- Analyze market survey data to see what our comps where offering and create strategies to exceed sales
- Show apartments to prospects pointing out the benefits of each apartment home
- During our tour I would predetermine whether they would qualify by asking the qualifying questions
- Always created great customer service
Education
High School - College Pre Degree
Cross Keys High School
01.2015
Skills
- Sales Strategy Development
- Customer Engagement
- Data Analysis
- Task Management
- Consistent Patience
- Fair housing policies
Languages
Spanish
Native/ Bilingual
Timeline
Leasing Consultant
Investors Management Trust Real Estate Group
12.2022 - Current
Leasing Consultant
The Sterling Group
04.2016 - 05.2019
High School - College Pre Degree
Cross Keys High School
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