Izauro Zuniga
Metter,GA
Summary
Adept at enhancing team performance and customer satisfaction, I spearheaded initiatives at SA Recycling that streamlined operations and boosted staff retention. My expertise in emergency response and exceptional problem-solving skills have consistently improved project outcomes. My collaborative approach and commitment to professional development have been pivotal in achieving organizational goals.
Knowledgeable [Desired Position] with solid foundation in specialized tasks and track record of delivering results through targeted initiatives. Proven ability to implement effective strategies that enhance operational efficiency and support team objectives. Demonstrated proficiency in problem-solving and project management.
Experienced with specialized task execution and strategic implementation. Utilizes effective problem-solving techniques to enhance operational processes. Track record of fostering team collaboration and ensuring project success.
Overview
19
19
years of professional experience
Work History
Environmental Remediation Supervisor
SA Recycling
04.2018 - Current
- Followed all company policies and procedures to deliver quality work.
- Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
- Collaborated with cross-functional teams to achieve project goals on time and within budget.
- Implemented new training programs for staff, leading to higher employee retention rates and better overall performance.
- Championed the adoption of new software tools that streamlined workflows across multiple departments.
- Enhanced customer satisfaction with timely and accurate issue resolution.
- Developed training materials to enhance staff proficiency and productivity.
- Facilitated workshops for professional development of junior staff members.
- Improved team collaboration by initiating regular strategy meetings.
- Initiated sustainability program, reducing company's environmental impact.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
Marine Asbestos Abatement Specialist
Bay Bridge
05.2014 - 01.2018
- Followed all company policies and procedures to deliver quality work.
- Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
Marine Asbestos Abatement Specialist
International Demolition
04.2006 - 04.2014
- Followed all company policies and procedures to deliver quality work.
- Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
- Collaborated with cross-functional teams to achieve project goals on time and within budget.
- Implemented new training programs for staff, leading to higher employee retention rates and better overall performance.
Skills
- Customer relations
- Expert problem solving
- Analytical thinking
- Documentation management
- Management collaboration
- Root-cause analysis
- Quality assessment
- Supply management
- Emergency response
- Machinery maintenance
- System installations
- Manual dexterity
- Team collaboration
Accomplishments
Best Employee, Mexico
Employee of the month 4x
Languages
English
Elementary
Spanish
Native or Bilingual
Timeline
Environmental Remediation Supervisor
SA Recycling
04.2018 - Current
Marine Asbestos Abatement Specialist
Bay Bridge
05.2014 - 01.2018
Marine Asbestos Abatement Specialist
International Demolition
04.2006 - 04.2014
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