Izetta Gray
Chicago,IL
Summary
Customer-focused Retail Associate with solid understanding of retail dynamics and customer service standards. Experienced providing quality product recommendations and solutions to meet customer needs and exceed expectations. Committed to executing sales, service and customer experience initiatives driving strong sales.
Overview
33
33
years of professional experience
Work History
Store Associate
Burlington
Crestwood, IL
11.2023 - Current
- Ensured the cleanliness and tidiness of the store.
- Demonstrated excellent customer service skills at all times.
- Engaged positively with each customer, providing professional and polite support for sales and service needs.
Store Manager
Family Dollar
Harvey, IL
08.1991 - 09.2005
- Recruited, trained and supervised new employees.
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Managed inventory tracking and physical inventory counts to minimize loss.
Education
Associate of Arts - Business Administration And Management
IL School of Commerce
Chicago, IL07-2007
Skills
- Shipment Processing
- Return Processing
- Customer Service
- Payment Processing
- POS Systems
- Organization
- Cash Handling Accuracy
- Inventory Control
- Upselling and Cross Selling
- Team Leadership
- Product Support
- Team Collaboration
- Effective Communication Abilities
- Retail Merchandising
- Store Organization
- Inventory Management
- Product Knowledge
- Cash Handling
- Loss Prevention
- Engaging With Diverse Customers
- Creative Thinking
- Adaptability and Flexibility
- Team Cooperation
- Teamwork and Collaboration
- Exceeding Customer Expectations
- Honest and Dependable
- Service Contracts
- Adaptability
- Interpersonal Skills
- Store Opening and Closing
- Sales Records Management
- Strong Communication and Interpersonal Skills
- Goal Setting
- Networking Abilities
- Multitasking
- Speech Clarity
- Dressing Room Maintanence
- Time Management
- Product Runs
- Meeting Sales Goals
Timeline
Store Associate
Burlington
11.2023 - Current
Store Manager
Family Dollar
08.1991 - 09.2005
Associate of Arts - Business Administration And Management
IL School of Commerce
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