Summary
Overview
Work History
Education
Skills
Timeline
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Iziah Mikell

Durham,NC

Summary


Professional with strong background in sales, adept at building relationships and understanding customer needs. Demonstrates keen ability to negotiate and close deals, ensuring customer satisfaction and loyalty. Highly collaborative, adaptable to changing market trends, and consistently focused on achieving sales targets. Skilled in product knowledge, customer service, and effective communication.

Overview

7
7
years of professional experience

Work History

New Car Sales Consultant

Leith VinFast
08.2024 - Current
  • Delivered exceptional customer service, addressing concerns and answering questions promptly to facilitate informed decisions.
  • Demonstrated vehicles and features, and conduct test drives.
  • Offered comprehensive knowledge of vehicle operations and brand features.
  • Responded to customer enquiries via telephone and email.
  • Collaborated with service department to ensure seamless vehicle delivery process, including detailing, safety inspections, and addressing any necessary repairs prior to customer handover.
  • Increased dealership revenue through consistent sales performance and building long-term client relationships.

Sales Representative

Victra Verizon Wireless
07.2023 - 01.2024
  • Generated additional sales opportunities with upselling and cross-selling techniques.
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Expanded customer base through cold calling, networking, and relationship building.
  • Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
  • Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.

Sales Representative

T-roc Wireless
01.2024 - 04.2024
  • Streamlined sales process, reducing time from lead to close.
  • Identified and tapped into new markets, significantly expanding customer base.
  • Enhanced customer satisfaction by providing comprehensive product demonstrations.
  • Implemented CRM tools to track customer interactions and sales progress.
  • Cultivated deep understanding of product features to answer questions and overcome objections.
  • Achieved consistently high customer satisfaction ratings by tailoring solutions to individual needs.

Valet

Prime Parking Inc.
09.2022 - Current
  • Cooperated with team members to provide top service to internal and external customers
  • Provided accurate and timely documentation of vehicle checks, vehicle damage and other conditions prior to service
  • Managed traffic flow in front of establishment to ensure safe arrivals and departures for all guests
  • Facilitated money exchanges by cashing out visitors and clients
  • Responded to guest and visitor inquiries and resolved complaints

Representative

Pieces of a Dream Outreach
04.2018 - Current
  • Design, develop, and implement strategies to address the nutritional needs of homeless individuals in alignment with organizational goals and objectives
  • Collaborate with community partners, volunteers, and stakeholders to identify opportunities for expanding the reach and impact of the Homeless Nutrition Program
  • Develop and implement a comprehensive plan for holiday giving initiatives, including gift drives, donation collections, and distribution logistics
  • Coordinate with partner organizations, schools, churches, and community groups to identify families in need and gather wish lists or preferences for gifts
  • Collaborate with local shelters, service providers, and community organizations to coordinate outreach efforts and ensure continuity of care

Education

Business

Chowan University
Murfreesboro, NC

Computer Science -

Winston-Salem State University
Winston-Salem, Nc

Skills

  • Technical Troubleshooting

  • Multitasking and Organization

  • Computer Skills

  • Market Research

  • Problem-Solving

  • Client Service

  • Adaptability and flexibility

Timeline

New Car Sales Consultant

Leith VinFast
08.2024 - Current

Sales Representative

T-roc Wireless
01.2024 - 04.2024

Sales Representative

Victra Verizon Wireless
07.2023 - 01.2024

Valet

Prime Parking Inc.
09.2022 - Current

Representative

Pieces of a Dream Outreach
04.2018 - Current

Business

Chowan University

Computer Science -

Winston-Salem State University

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Iziah Mikell