Izzy Caycedo
Sunrise
Summary
Dedicated and detail-oriented professional known for fostering strong client relationships. Expertise in managing multiple projects efficiently, ensuring exceptional service quality and customer satisfaction.
Overview
9
9
years of professional experience
Work History
President
The Cleaning Kings FL
Sunrise, FL
01.2021 - Current
- Developed strong relationships with clients, fostering trust in the quality of work provided by our auto detailing services.
- Streamlined workflow processes by keeping tools and supplies well-organized for easy access throughout each task.
- Demonstrated attention to detail in removing tough stains and odors, restoring vehicle interior ambiance.
- Maintained safe and organized workspace to prevent accidents and improve workflow.
- Streamlined detailing process for efficiency, reducing average completion time without compromising on quality.
- Provided exceptional customer service by addressing specific concerns or requests during the detailing process.
- Utilized effective time management skills to balance multiple projects simultaneously without sacrificing quality or efficiency.
Server
J Alexanders
Plantation, FL
08.2018 - 02.2021
- Delivered exceptional dining experiences through attentive service and menu knowledge.
- Managed multiple tables efficiently, ensuring timely food delivery and guest satisfaction.
- Trained new servers on restaurant policies, customer service standards, and POS system usage.
- Resolved customer complaints promptly, enhancing overall guest experience and retention.
- Implemented upselling techniques, increasing revenue through enhanced beverage and dessert sales.
- Maintained a clean and welcoming dining environment for guest comfort and enjoyment.
- Contributed to team success by assisting fellow servers during peak hours, ensuring smooth operations.
- Elevated the guest experience by anticipating their needs proactively throughout their visit.
- Increased table turnover rate by efficiently managing orders and ensuring timely delivery of meals.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Server
Ushio Sushi
Davie, FL
08.2017 - 08.2018
- Provided exceptional customer service, ensuring a welcoming dining experience for all guests.
- Resolved customer complaints promptly, fostering positive relationships and encouraging repeat visits.
- Managed order accuracy and timely delivery, coordinating with kitchen and bar staff effectively.
- Trained new staff members on menu knowledge and service protocols to enhance team performance.
Education
High School Diploma -
Western High School
Davie05-2017
Skills
- Order accuracy
- Strategic planning
- Operational oversight
- High volume dining
- Business development
- Team leadership
- Regulatory compliance
- Market analysis
- Exceptional communication
- Detail-oriented
- Strong work ethic
Timeline
President
The Cleaning Kings FL
01.2021 - Current
Server
J Alexanders
08.2018 - 02.2021
Server
Ushio Sushi
08.2017 - 08.2018
High School Diploma -
Western High School