Summary
Overview
Work History
Education
Skills
Timeline
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Izzy Gladwell

Ogden,Utah

Summary

Operations-focused professional with hands-on experience in client-facing and administrative support roles within the wellness and service industry. Skilled in appointment management, workflow coordination, and payment processing. Demonstrated ability to maintain accuracy, professionalism, and efficiency in high-volume environments.

Overview

2
2
years of professional experience

Work History

Front Desk & Operations Support

Hyde Beauty Wellness Spa
08.2025 - 01.2026
  • Supported daily business operations including scheduling, client records, and service coordination.
  • Managed appointment systems, client memberships, and complex billing structures with accuracy.
  • Maintained operational workflows by updating internal tracking spreadsheets and records.
  • Coordinated communication between clients, providers, and management to resolve scheduling or account issues.
  • Processed payments, managed point-of-sale transactions, and ensured accurate end-of-day reporting.
  • Assisted with opening and closing procedures, inventory handling, and operational setup.
  • Maintained a professional client experience while managing high task volume and competing priorities.

Events & Operations Assistant

The Naked Face Beauty Salon & Pop-Up Events
03.2024 - 05.2025
  • Coordinated logistics and operational flow for pop-up events, markets, and private parties.
  • Assisted with booth setup, breakdown, and on-site operations.
  • Managed payments, merchandise handling, and guest flow during high-traffic events.
  • Supported promotional efforts and brand operations across in-person events and social platforms.
  • Adapted to both front-facing and behind-the-scenes operational support roles as needed.

Administrative Assistant (Contract)

Private Employer
08.2024 - 03.2025
  • Assisted with administrative coordination including scheduling, errands, and task management.
  • Supported daily operations through email communication and logistical coordination.
  • Helped maintain organization of tasks, timelines, and communications.

Education

Associate of Science -

Weber State University
Ogden, UT
05-2027

High School Diploma -

Ogden High School
Ogden, UT
05.2025

Skills

  • Front desk operations and administration
  • Client relations and intake
  • Appointment scheduling and calendar management
  • Event coordination and operational support
  • Workflow optimization
  • Data entry and record keeping
  • Payment processing and POS systems
  • Microsoft Office proficiency
  • Confidential information management
  • Quality assurance and attention to detail
  • Task prioritization and time management
  • Cross-functional support
  • Problem solving and troubleshooting
  • Professional composure under pressure

Timeline

Front Desk & Operations Support

Hyde Beauty Wellness Spa
08.2025 - 01.2026

Administrative Assistant (Contract)

Private Employer
08.2024 - 03.2025

Events & Operations Assistant

The Naked Face Beauty Salon & Pop-Up Events
03.2024 - 05.2025

Associate of Science -

Weber State University

High School Diploma -

Ogden High School

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Izzy Gladwell