Izzy Leon-Hernandez
New York,NY
Summary
Friendly and motivated hospitality professional with over five years of experience, including training in one of the most renowned establishments in the world. Ready to apply skills to continue creating beautiful guest experiences.
Overview
3
3
years of professional experience
Work History
Server
The River Cafe
02.2024 - 03.2025
- Cultivated warm relationships with regular clients
- Answered customers' questions, recommended items, and recorded order information.
- Entered orders efficiently and accurately and maintained clear communication with all of the staff.
- Resolved customer complaints promptly and professionally
Server
Eleven Madison Park
09.2022 - 12.2022
- Polished hospitality skills to the standard of a three-Michelin-starred establishment
- Received training on anticipating guest needs, paying attention to the smallest details, and creating one of the best dining experiences in the world
- Communicated efficiently and properly with a large team every night
Hostess
Tessa
01.2022 - 08.2022
- Greeted guests warmly upon arrival and provided a friendly and warm presence throughout the dining experience.
- Answered phone calls to accept reservations, and provided directions and recommendations
- Coordinated large parties and special requests via email
- Created seating charts based on guest preferences and seating availability.
Education
High School Diploma -
West Morris Central
Chester, NJBachelor of Arts - Music
City College of New York
New York, NYSkills
- World-Class hospitality
- Communication
- Multitasking and organization
- Quick problem solving
- Bilingual
Languages
English
Spanish
Timeline
Server
The River Cafe
02.2024 - 03.2025
Server
Eleven Madison Park
09.2022 - 12.2022
Hostess
Tessa
01.2022 - 08.2022
High School Diploma -
West Morris Central
Bachelor of Arts - Music
City College of New York
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