Patrick Hrnjak
Summary
Dynamic professional with a strong background in customer service, Skilled in team leadership and proficient in blood collection techniques. Recent graduate of Utah School of phlebotomy committed to putting new found skills and long career life lessons to use. Committed to enhancing patient experiences and operational efficiency, consistently delivering world-class service while ensuring compliance with HIPAA and OSHA standards.
Overview
15
15
years of professional experience
Work History
Server
Olive Garden Restaurant
04.2025 - Current
- Provided exceptional customer service, ensuring positive dining experiences for guests.
- Learned menu items and daily specials to effectively communicate with customers.
- Assisted with food and beverage orders, maintaining accuracy and efficiency.
- Managed cash register transactions, handling payments and processing checks accurately.
Assistant Manager
WinCo Foods
07.2010 - 04.2025
- Assisted in daily operations, ensuring adherence to company policies and procedures.
- Manged a 60 Million Dollar a year Business
- Collaborated with team members to streamline workflow processes and enhance team performance.
- Supported inventory management, conducting regular stock audits and maintaining accurate records.
- Handled customer inquiries, providing timely resolutions to enhance satisfaction and retention.
Education
Certificate - Phlebotomy
Utah School of Phlebotomy
Holiday, UT06-2025
Associate of Applied Science - Retail Managment
Umpqua Community College
Roseburg, OR05-2021
No Degree - Business Management
Boise State University
Boise, ID08-2015
Skills
- Proficient blood collection techniques including vacutainer, butterfly and capillary
- Competent on HIPAA, OSHA and First Aid standards
- Patient preparation
- Specimen labeling procedures
- Caring and considerate for Patients
- Providing World Class Customer Service
Timeline
Server
Olive Garden Restaurant
04.2025 - Current
Assistant Manager
WinCo Foods
07.2010 - 04.2025
Certificate - Phlebotomy
Utah School of Phlebotomy
Associate of Applied Science - Retail Managment
Umpqua Community College
No Degree - Business Management
Boise State University
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